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clean and convienent. great value.

i really don’t understand how this hotel was a 5 star hotel - it looked like a 2 star hotel. It was very old, rundown, and did not have the best customer service. Their parking situation was atrocious and they wouldn’t serve dinner till 8pm and lunch till 1:30pm. it was located in a noisy neighborhood and you could hear everything outside.

Lovely clean room and professional staff. Only downside was that the room’s air conditioning was a little noisy.

Todo correcto, personal muy amable y atento.

Convenient location with paid parking in an underground lot across the street.

We loved everything about this property. It had a very comforting “feels-like-home” atmosphere, and it was truly beautiful. The room was everything we could ask for— scenic views, a very comfortable bed, spacious closet, and a lovely bathroom with exceptional amenities. This town is iconic and beautiful, and the people really made us feel like we belonged there. The only concern we had with this experience was that the concierge at the front desk was a bit strange upon our arrival. She was elderly, so perhaps I am out of line here, but she did not make eye contact and her eyes appeared a bit glassy and blurred. She had a strange appearance, very pale and though she was elderly, her hair was long and dark and hung in front of her face. Also the girl in the closet was a bit alarming for us. I would Highly recommend staying here for the unique experience. The elevator attendant was similarly strange like the concierge, but was equally helpful and kind. I found it odd, as an American, that they both spoke perfect english and had perfected American dialect. My wife thought this place was haunted, but we decided it was just our imagination.