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Holiday Inn Express & Suites Allentown West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Allentown West by IHG

Exterior
Point of interest
Point of interest
Free daily full breakfast
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
$92
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
5630 Tilghman Street, Allentown, PA, 18104
  • Place, Jordan Creek
    ‪3 min drive‬
  • Place, Dorney Park & Wildwater Kingdom
    ‪5 min drive‬
  • Place, Cedar Crest College
    ‪7 min drive‬
  • Airport, Allentown, PA (ABE-Lehigh Valley Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Additional Living Area)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(16 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Comm)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(75 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Allentown-Dorney Park Area by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,005 reviews
Holiday Inn Express & Suites Allentown-Dorney Park Area by IHG

About this property

Holiday Inn Express & Suites Allentown West by IHG

Allentown hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Allentown West by IHG offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Express & Suites Allentown West by IHG provides an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express & Suites Allentown West by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Allentown Dorney Park
Best Western Plus Allentown Inn Dorney Park
Best Western Plus Dorney Park
Best Western Plus Inn Dorney Park
Holiday Inn Express Allentown West Hotel
Holiday Inn Express Allentown West
Holiday Inn Express Suites Allentown West
Holiday Inn Express Suites Allentown West by IHG
Holiday Inn Express Suites Allentown West an IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Allentown

Holiday Inn Express & Suites Allentown West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 536 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
The staff at this property were very professional and helpful. This facility is extremely dated. The carpet was coming up in the hallway and wasn't very clean. The furniture in the room was worn out with frayed material. The hotel has a lot of potential, but I was expecting more for the price
Stayed 1 night in Jul 2025

8/10 Good

Miroslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy street next to it. Lots of noise come into the room.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was happy with the overall experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Ilianis, Allentown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Clean and comfortable!
Stayed 2 nights in Aug 2025

10/10 Excellent

dONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Trina

The hotel room, staff and experience were all good but I spent lots of time trying to find a place with everything I wanted including a pool. Unfortunately after we checked in we were told the pool was closed.
Stayed 1 night in Aug 2025

10/10 Excellent

Janiene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable!

My stay at The Holiday Inn Express & Suites Allentown West by IHG was very comfortable, beyond my expectations, friendly, and enjoyable. I definitely would recommend it and would book again.
Stayed 1 night in Aug 2025

6/10 Okay

Joshua

Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jefferson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was there from 8/8 to 8/10 and all I can said is the hotel needs a serious upgrade. There was a lot noticeable patch work all over the hotel that were sloppily done. You want to go cheap on labor you get what you paid for. I been to other Holiday inn Express hotel and I haven’t seen one like this. Let me tell you about the shower in room 312, the shower knob was hard to turn and the water pressure was bad. I turn the shower to cool the water down but it didn’t cool down, the next turn that I made turned off the shower. lol. I know people find it convenient to been close to certain attractions but you if you willing to overlook these things you are more then welcome to stay here. Also the internet suck big time!!! The positives of the hotel were the staff, breakfast and the pool that my grandkids enjoyed. There is a lot of potential for this hotel is they can fixed it up correctly.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice free breakfast and a convenient location for my needs. Rooms was clean and they seem to be in the process of updating some rooms.
Stayed 2 nights in Aug 2025

6/10 Okay

Joanna, BROOKLYN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and addressed my concerns regarding issues with the toilet . Their breakfast has a lot of options - the kids enjoyed,The suite I stayed in was spacious but the hotel definitely needs an update. My room was not clean . Carpet needed vacuuming - the floor was sticky in the bathroom and kitchenette area . The lamp shades had dust and were cracked . The couch and chairs with fabric had stains . The tv kept glitching -I couldn’t watch a full show without an interruption. Luckily we only stayed 2 nights and did not spend a ton of time in the room as we were there to enjoy Dorney park - which is not far from the hotel .
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and shabby workmanship in rooms

The Bad, My Room to put it simple... the bathroom was dirty. There was what I thought was mold at first but no it was paint stained all over shower floor. But dont get me wrong the whole shower didnt look clean it was so bad I stood on wash cloths not to step on floor of shower. There was stains and such shabby work done on the room I am not sure which was worse. The window was so dirty you couldnt see out but it had paint splatter on it. Either there was really noisy guests upstairs or next door or walls are paper thin. The pool was small but was comfortable to swim in. Location was only a few minutes from dorney park.
Stayed 1 night in Aug 2025

6/10 Okay

Emily, Rock Hill

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! This is our second year coming here.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Lots of construction in that area
Stayed 3 nights in Aug 2025

6/10 Okay

Kiersten

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Bed was so comfortable!

Older hotel but really kind staff. The king bed was one of the most comfortable I've ever slept in.
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly

Traveled with family
Disliked: Staff & service, room comfort

Zero sleep option

Placed facing the highway, zero sleep was had. All night long, Jake breaking, cars and trucks sounding like they are in your room. Never have I had worst sleep in a hotel. Bed is comfortable — but don’t plan to sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Very nice staff, but property not well maintained. shower door didn't close properly, bed cover was dirty, desk chair was ripped, hallway needed to be vacuumed.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hallway rug needed cleaning or updating but otherwise fine
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who were very helpful when the first room wasn't quite right. The facility could use some updating, but a nice clean & quiet hotel. Breakfast was very good.
Stayed 1 night in Aug 2025

8/10 Good

Celina, Bay Shore

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, furniture was outdated besides that everything was clean.
Stayed 1 night in Jul 2025