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Get an overview of this hotel
5-star Alexandria hotel, connected to a shopping center in Sidi Jabir

Popular property highlights

Free WiFi
On private beach
Indoor pool
24-hour business center
Laundry facilities

Location

Located in Sidi Jabir, this beachfront hotel is in the city center, 2.7 mi (4.3 km) from Bibliotheca Alexandrina, and within 6 mi (10 km) of Alexandria Stadium and Roman Theatre. Pompey's Pillar and Qaitbay Fortress are also within 6 mi (10 km).

Hotel Features

Catch some rays on Four Seasons Hotel Alexandria at San Stefano's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.

Room Amenities

All 118 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy upscale touches like deep soaking tubs and heated floors, along with premium bedding and pillow menus for a bit of added comfort.

Languages Spoken

  • English

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Four Seasons Hotel Alexandria at San Stefano

399 El Geish Road, Alexandria, 21599

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35 for adults and USD 35 for children (approximately)
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Self parking fee: USD 11 per night (in/out privileges)
  • Valet parking fee: USD 11 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 3:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in Breakfast Included rate plans receive 1 breakfast per registered guest.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 4

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • Food and water bowls are available

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The seasonal pool will be open from April to October.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Hotel Names

  • Alexandria San Stefano
  • Four Seasons Alexandria San Stefano
  • Four Seasons Hotel Alexandria San Stefano
  • Four Seasons Hotel Stefano
  • Four Seasons Stefano
  • Four Seasons Hotel San Stefano
  • Four Seasons San Stefano
  • Four Seasons Hotel Alexandria at San Stefano Hotel
  • Four Seasons Hotel Alexandria at San Stefano Alexandria
  • Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria

Hotel Amenities

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Four Seasons Hotel Alexandria at San Stefano like a complimentary children's club and a seasonal outdoor pool.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a children's pool, outdoor tennis courts, and a 24-hour health club. Parking is available onsite for a surcharge.

Four Seasons Hotel Alexandria at San Stefano is a smoke-free property.

  • Express check-in
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Swimming pool
  • Food and water bowls
  • On private beach
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 118
  • Number of floors - 15
  • Airport transportation (surcharge)
  • Tennis on site
  • 24-hour health club
  • Beach bar
  • Couples/private dining
  • Coffee/tea in common areas
  • Shopping mall on site
  • Art gallery on site
  • Number of bars/lounges - 2
  • Number of poolside bars - 2
  • Full-service spa
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Children's club (free)
  • Outdoor seasonal pool
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 7
  • 24-hour business center
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • On private beach
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • DVD player

Room Amenities

Four Seasons Hotel Alexandria at San Stefano offers 118 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • DVD player
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • LED TV
  • In-room climate control (heating)
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Child-size slippers
  • Heated floors
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Kala Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and brunch. Open daily.

Stefano's - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Byblos - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.

Pool Bar and Grill - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

SPA has 14 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Beach volleyball on site

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