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Staff was very helpful letting my sons check in early when I wasn't there yet. The place is a little run down with ripped furniture. Bar doesn't stay open very late. Breakfast for a fee.

Staff

Staff super friendly, greeted us with a glass of presecco. Concierge walked us over to the restaurant a block away to ensure we were taken care of. All very personalized to the max

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?

I was enjoying a solo staycation. The vintage layout of my room was superb. The staff ensured I had everything I needed while.enjoying my time. I visited both Chef's Palette, the property's restaurant, and the Rooftop Lounge, pool and bar, one word immaculate. The restaurant's layout was artistic and the food was great. The Rooftop Lounge, has the best scenic views as I enjoyed looking at the Dallas Skyline. The pool was great and clean. There was plenty of lounge area for guests to enjoy the FIFA games. I would highly recommend to others to visit Canvas Hotel Downtown. It will not disappoint.

staff was nice