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Pleasant place with easy access to the beach.

Spa is not free

Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.

Very nice property. Staff was very friendly. Food was amazing

This was our second stay at the Kassandra, we really enjoyed it , lovely room,plenty of storage, very clean. Beach gorgeous and stylish pool. Breakfast and dinner very good. Service from all staff is excellent

Not worth the $200 per night price tag. We booked this hotel in order to celebrate our 30th wedding anniversary. We are veterans of traveling and staying in hotels in Greece and through out Europe. That being said, this is a typical beach hotel in Greece. Two types of staff here. One is ownership staff. These are people probably related to the owner. And then there are the regular staff. Both staffs were acceptable. Ownership staff had trouble running the computer and had no clue how to charge or print out simple receipts. We were one of two couples staying at the entire hotel. Breakfast was nothing to write home about typical Greek hotel Fare. The coffee at breakfast was horrible. They really wanted you to purchase a specialty coffee. The room which was supposed to be an upgrade had a hole in the bathroom ceiling and the shower plumbing was broken. Only the shower wand worked. The rain fall shower head was broken and water goes everywhere. Nothing special about this hotel. Other quirky items. You have to pay a $10 deposit for beach towels. And then another $10 tax for even using the beach. The restaurant at hotel only had snack items. Pizza and burger type of stuff. We discovered a great local's restaurant down the road and if we stayed there we would have saved $100 per night.

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