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The staff were polite and helpful. The bathroom needed some work as the drain kept blocking. There were not enough hangers to use and the storage space was inappropriate. Overall the hotel was pleasant and comfortable.

The staff was good even if there was some difficulty to communicate(French to French). Room was okay, beds were not the most comfortable. Bathroom was discussing, the kitchen walls was white with black stains and the water from the shower was going all over the bathroom. We were not able to get toilet paper from the staff. It would be nice if the pool on the roof was having water in it.

Small riad located outside the medina. You need to be prepared to deal with staff who can be quite persistent in trying to sell extra services despite our refusals. We eventually booked and paid for an airport transfer through them. They had also offered us a takeaway breakfast, which we never received. We ended up without transportation in the middle of the night, having to figure things out ourselves, and they refused to issue a refund

Basic place to crash when you need it. Booked it for a night before our flight, but definitely wasn’t the true accommodating riad experience

We've visited Marrakech several times but always stayed withing the city. This place is a bit removed, and you'll need a car to get to and from the city. This is an excellent value. Great pool, and the small restaurant serves up a good meal. This is especially a place for families with young kids, as there's a playground, even small soccer field. The rooms are very well appointed, and the kitchen has all you need for dining in, which is what many do here. Idea for an extended stay. Only thing lacking was a gym. That said, highly recommeded.

Nous avons séjourné 2 nuits au Riad Balkiss! L’hergement est super bien positionné par rapport à la médinas, aux souk et aux lieux à visiter!! Les responsables de l’hébergement étaient tous super sympathiques! Rien à dire! Les chambres étaient biens, cependant l’unité de climatisation était dans mon unité coulait à flos. Ça rendait la chambre vraiment humide et me dérangeait durant la nuit! De plus des motos circulent la nuit dans la ruelle et ça pétarade fort!! Prévoyez des bouchons. Mais dans l’ensemble c’était très bien!

Our stay at Riad Rumi was one of my favorite of all time. You'll love your stay here! The people who run it are beyond amazing. We are a family of 5 with 3 young children. Noor was in contact with us from the beginning and arranged our airport transfers. Our flight got in 9 hrs before check in, and they stored our bags and allowed us to rest in their pool area until we felt good enough to explore. Muhammad fed us breakfasts and a beautiful dinner. Muhammad and Noor were so sweet and personable with our children. They were SO kind and accommodating. Samira took wonderful care of us as well and even did some beautiful henna for me and my daughter on our last day. The location cannot be beat. It is minutes from everything you need ie market, atm, restaurants, etc. The room was clean and the beds were comfortable. The area felt very safe. I love Marrakech and it's people! They were so good to our family. It was an incredible experience, and huge part of that was Noor, Muhammad, and Samira. I love them so much. I highly recommend!

We arrived at the Riad late on Friday 22nd November. The reception staff Isham was excellent and very welcoming. We were provided with a cup of mint tea and an overview of the Riad and its facilities. It is fair to say that it has only been opened a short time, however it was clear that customer service is everything. We didn't want for anything and nothing was too much trouble. We were offered some activities to do and went with a guide on the Saturday around various famous land marks, which was interesting. We also booked the Hammam experience within the hotel on the Sunday, however they were having some issues and we were not able to do it. We were offered alternative option elsewhere, however chose to book one ourself, which was excellent and worth doing. Overall we had an excellent stay at Yacouta Riad and Spa I would thoroughly recommend. All the staff were very friendly and helpful. The rooms are decorated to a high standard and the bonus breakfast was welcoming.