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The room was very nice and the wait staff at breakfast was exceptional!

We felt warmly welcomed by the staff. Our room was lovely with the exception of being located at the front of the house. We could hear the traffic. The breakfast was delicious and freshly prepared. The woman serving us was very nice and efficient. We enjoyed our stay.

This place is a hidden gem. The hotel has spacious and clean rooms. Our air conditioning worked just great ( in fact it got so cool at night that we had to shut the ac off in the morning). The location is perfect right next to downtown and near all recreational activities. However, the experience is nothing without helpful staff. Which brings us to Zane. What an amazing person! A credit to the organisation. Zane is kind, charming, helpful, no, not just helpful but goes out of the way to make guests feel valued and appreciated. He truly is the best advertisement and ambassador for the Lodge.

I don’t like to give bad reviews because the place was GREAT. However….. There was no one around to check in. Which would be fine if there was a way to communicate. No messaging system, or email with instructions. (Stayed at contactless places before with great results) Called phone numbers listed on 2 different sites with no answer. Found someone working on the grounds, one of which spoke no english, be we were finally able to get the room key that way. Could use an ice machine, a way to contact any staff, and maybe instructions to some of the cool features.

This is our favorite place to stay anywhere. We enjoyed our days here very much. Thank you

My husband and in laws each rented a cabin for a weekend. The property is beautiful, amenities are impressive, and the food is excellent! We enjoyed spending time by the pool reading (excellent book selection in the lobby,) relaxing in the dry saunas, kayaking on the lake, Sunday yoga and the peace of the guided evening float. Prospect Berkshires is incredibly curated from the moment you get out of your car. This was my second stay and will not be my last!

I can show pictures of the unit that was very different than described. I paid extra for a Mountain View for 3 nights - and it was not Mountain View. We were in a different building at the bottom of the hill a 8 min freeezing cold and icy walk to the pool area.

The breakfast was very good with many choices. The property was well maintained.