4/10 Poor
Hephzibah
Jan 8, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My only reason for booking this hotel was to try and support a woman, and the Amazing and lovely ladies that work there however :
Unfortunately this out of all hotels I been to and out of any countries I been to was a nightmare in comparison.
To keep it brief, I had to suggest the owners to get a door bell because out of my 2 weeks stay I had to get through the holes of the bigger main gate, if that was not present and if I wasn't flexible I would have probably had to wait several hours, because it's not 24/7 front desk.
Finally, I never waited long for food to be prepared from restaurants or food serving companies, however on this occasion at this hotel I actually learnt what hunger may feel like as waiting for long time is what you may have to endure .
However the worst of all is that one of their staff members just abused their position and took advantage of my state when I had too many cocktails.
I am strongly thinking of escalating to Expedia because I did not feel much remorse from the person that (ab)used me.
I was saddened that the owners were more concerned of asking me not to speak out rather than offering actual resolutions or remedies.
Hephzibah
Stayed 13 nights in Dec 2024