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Hotel Phønix

4.0 star property

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Photo gallery for Hotel Phønix

Lobby sitting area
Terrace/patio
Junior Room, 1 Double Bed | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets
Restaurant
A gym with exercise equipment, a mirror, and windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Room service
  • 24/7 front desk
The current price is $121
includes taxes & fees
Aug 9 - Aug 10

Explore the area

View in a map
Vesterbro 77, Aalborg, DK-9000
  • Place, Budolfi Cathedral
    ‪3 min walk‬
  • Place, Jomfru Ane Gade
    ‪4 min walk‬
  • Place, Jens Bangs Stenhus
    ‪4 min walk‬
  • Airport, Aalborg (AAL)
    ‪10 min drive‬

Room options

View all photos for Triple Room

Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Triple Room

8.6 out of 10
Excellent
(28 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Family Quadruple Room

7.8 out of 10
Good
(52 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(16 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Quadruple Room

8.2 out of 10
Very good
(23 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(56 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Twin Bed

Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About this property

Hotel Phønix

4-star hotel in Aalborg Centrum
A fitness center, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite. Housekeeping is available on request.
Hotel Phønix offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Hotel Phønix features a fitness center, a terrace, and multilingual staff. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, room service (during limited hours), and a television in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Phønix is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 300.0 per day
Cribs (infant beds) are available for DKK 200.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Hotel Phønix Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 705 out of 1932 reviews
Rating 8 - Good. 775 out of 1932 reviews
Rating 6 - Okay. 313 out of 1932 reviews
Rating 4 - Poor. 96 out of 1932 reviews
Rating 2 - Terrible. 43 out of 1932 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀😀nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. Checkin was easy and fast, facilities were great an staff was friendly and helpful. Maybe some room to improve with the breakfast selection but otherwise a great experience.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Arild

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisbeth M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gitte

Liked: Cleanliness, staff & service
Nice staff and location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities
Cheap, clean and nice staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service
Nice staff and overall nice place for a quick layover.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

charlotte

Liked: Cleanliness, amenities, property conditions & facilities
I love the breakfast, its really a 10. and the fitness room is really nice as well... perfect location and only thing is that you can hear people from upstairs when they are walking around early in the morning.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Anne-Mette

Liked: Cleanliness, staff & service, amenities
Great room, nice staff and and the hotel is very well located.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities
Would be nice if there was some sausages at the breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anne Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Had parking right behind us and good breakfast! Good location .
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anne-Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, good variety. Ok parking. Very nice staff! ☀️
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and improved quality of breakfast buffet
Stayed 1 night in Jul 2025
Verified review

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Fine hotel in the center of Aalborg, recommended.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Lars-Ove

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff, lack of information, limited TV-channels and problem with toilette!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Cesar

Liked: Cleanliness, amenities
The hotel is good for one night stay but the elevator is quite old and doesnt look too strong so I didn’t use it. The beds are quite small as well, but the hotel in general and the room were clean and quite
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in and check out. Really nice room with comfy bed. Deliciouos breakfast
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my friends like the breakfast. Nice and comfy room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities
👍
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Lars

Liked: Staff & service
Decent 3 star property
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Kjetil

Disliked: Staff & service, amenities
Dont know.
Stayed 2 nights in Apr 2026