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Helnan Phønix Hotel

4.0 star property

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Terrace/patio
Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi
Daily buffet breakfast (DKK 150 per person)

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Parking available
  • Free WiFi

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Jomfru Ane Gade
    ‪4 min walk‬
  • House of Music
    ‪11 min walk‬
  • Aalborg Zoo
    ‪19 min walk‬
  • Aalborg (AAL)
    ‪7 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 1 Double Bed

8.4 out of 10
Very good
(185 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room

8.2 out of 10
Very good
(18 reviews)
  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Family Quadruple Room

7.6 out of 10
Good
(38 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(40 reviews)
  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

8.6 out of 10
Excellent
(25 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Relax in style with comfortable wicker sofas and armchairs surrounding a central coffee table.

Milling Hotel Gestus

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
4.3 out of 5, Excellent, (1032)
$176 nightly
The price is $176 total
includes taxes & fees
Milling Hotel Gestus

About this property

Helnan Phønix Hotel

4-star hotel in Aalborg Centrum
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is available on request.
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Helnan Phønix Hotel features a fitness center, a terrace, and multilingual staff. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helnan Phønix Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 300.0 per day
Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Futon bed fee: DKK 300 per night
  • Crib (infant bed) fee: DKK 100.0 per day
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 708 out of 1802 reviews
Rating 8 - Good. 743 out of 1802 reviews
Rating 6 - Okay. 245 out of 1802 reviews
Rating 4 - Poor. 67 out of 1802 reviews
Rating 2 - Terrible. 39 out of 1802 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Helnan Phønix Aalborg

Hotellet ligger godt midt i byen, men det er slidt. Det ser ud som om man er i gang med en trinvis opgradering. Der var nye senge og nye møbler nogle steder. Og trænger rengøring til lidt hjælp. Der var temmelig snavset på værelset.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Didn't get our room cleaned very often
Stayed 5 nights in Apr 2025

6/10 Okay

Peter

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lidt slidt og umoderne. Men god seng og god beliggenhed. Morgenmaden er ikke noget særligt
Stayed 1 night in Mar 2025

6/10 Okay

Tonnie

Stayed 1 night in Mar 2025

6/10 Okay

Gitte

Business traveler, Traveled with family
Liked: Room comfort

Over all - to the price - nice and cozy

Really great breakfast buffet. The hotel is old and a bit rusty 😉 but cozy. I had a nice room, spacious and nice beds. The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain. The cleaning lacked a bit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andreas

Stayed 1 night in Mar 2025

10/10 Excellent

Stig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kasper Roland

Stayed 1 night in Mar 2025

10/10 Excellent

Jesper

Stayed 1 night in Mar 2025

10/10 Excellent

Marck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jytte Nissen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anni

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt centralt sted, god morgenmad. Venligt personale
Stayed 1 night in Feb 2025

10/10 Excellent

Tim Nødskov

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Yesenia

Stayed 4 nights in Feb 2025

8/10 Good

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Dorthe

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jesper Adelholm

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jonas

Disliked: Property conditions & facilities

Skufffende

Værelset var slidt, virkede ikke helt rent på badeværelset, der var fest på hotellet som var ekstremt højt og lyden kom direkte gennem vinduet selvom det var lukket.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilhelm

Stayed 3 nights in Jan 2025