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Motel One Aachen

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Bar (on property)
Bar (on property)
Terrace/patio
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$102
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Kapuzinergraben, Aachen, NRW, 52062
  • Place, Aachen Cathedral
    ‪4 min walk‬
  • Place, RWTH Aachen University
    ‪9 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪20 min walk‬
  • Airport, Liege (LGG)
    ‪45 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed (Comfortable)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 King Bed (Comfortable)

8.4 out of 10
Very good
(39 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Motel One Aachen

Hotel in Aachen-Mitte
A bar/lounge, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Motel One Aachen offers 259 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Motel One Aachen features multilingual staff, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Onsite parking is available (surcharge).

Motel One Aachen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 16.90 for adults and EUR 16.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.90 for adults and EUR 16.90 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Motel One Aachen Hotel
Motel One Aachen Aachen
Motel One Aachen Hotel Aachen

Motel One Aachen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 327 reviews
Rating 8 - Good. 104 out of 327 reviews
Rating 6 - Okay. 18 out of 327 reviews
Rating 4 - Poor. 6 out of 327 reviews
Rating 2 - Terrible. 5 out of 327 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nidhi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Anne-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant city centre hotel

Very pleasant one night stay in the centre of Aachen. Hotel in a good central position Clean and comfortable with friendly helpful reception staff. Room small but had everything we required. Particularly pleased to get secure parking place under the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Cole, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Aachen stay

Rooms are tiny with few amenities. No coffee maker or refrigerator.
Stayed 6 nights in Jun 2025

10/10 Excellent

Cole, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in the heart of the city. Close to the old city. Staff is helpful and friendly. Breakfast was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Is centrally located. The room was clean and quiet and the staff was friendly. Great place to stay and see the cathedral.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! The staff is super friendly and welcoming. The hotel itself has a great vibe and an excellent lobby. Hotel rooms are clean overall excellent, like a home away from home.
Stayed 5 nights in Jun 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sameer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel. Got 1st floor without able to open the curtain (no view and no privacy) hence 1 star less. Otherwise central location and condition excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic lobby area, and very helpful and friendly staff. This hotel feels like a home away from home.
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Aachen.

We had a wonderful stay. The hotel was close to all the main sights in Aachen and the paid parking in the back was very easy to access (although Google Maps doesn't register that cars can drive on that road - adjust accordingly, it's one-way, and you can!). Very clean and modern room with breathing space, with friendly and efficient staff. It was the second time we had stayed in a Motel One and so far we've been impressed.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, this was an excellent experience. The reason for 4 stars is that it would have been nice to have a mini-fridge and a coffee maker. Everything else was excellent!
Stayed 5 nights in Apr 2025

10/10 Excellent

Joachim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Dome and Museum
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Super clean. Great front desk staff. Fantastic value and I highly recommend. Nice shower, good bed. Stay higher floor as the window opens like a door and the ledge was great for fresh air and to hear the city
Stayed 1 night in Apr 2025

8/10 Good

Michael P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Archie, Maidenhead

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is really nice, luxurious and the location is convenient for people that just want to walk. The only concern is the air conditioning - it barely worked when we stayed and it was needed because the room can heat up fast. If you decide to open the window and your room is facing the main road just be prepared for the noise. But overall a good place to experience Aachen.
Stayed 4 nights in Mar 2025

8/10 Good

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Does the job, would be nice if kettles were provided in rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby is trendy and welcoming. The room, whole a little small was very clean, comfortable and well decorated. Had a good view of the theatre. Very good value, short walk from train station and right next to the historical center and lots of dining. Would stay again and definably recommend.
Stayed 1 night in Mar 2025

8/10 Good

Julie, Mill Creek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay in Aachen except for one thing. This is a successful hotel chain in Germany so I would expect that they would figure out their plumbing problems by now, but here it is: the temperature of the water in the shower varies rapidly depending on water use in other rooms. It goes rapidly from very cold to very hot and makes for a miserable showering experience! Almost unsafe in how hot it can get. Need better flow regulators, guys! Otherwise, everything else was very good.
Stayed 1 night in Feb 2025

8/10 Good

Susanne, New Smyrna

Liked: Cleanliness, staff & service, amenities
The property's location is perfect in a very safe part of bustling downtown with shops and cafes, bars and restaurants. The downside is the parking garage: It is public and often full. Reservations cannot be made. If you want to park your car and not use it during your stay, there are plenty of garages nearby and the location is perfect. If you want to come and go parking becomes extremely expensive. Still, due to the location I would go again. Breakfast is great! Staff was friendly but could have been more knowledgeable. I sent two emails before arrival and none was answered.
Stayed 3 nights in Mar 2025

10/10 Excellent

Camilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing location, beautiful lobby, very comfortable nice room! Will come back
Stayed 1 night in Mar 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this property! Enjoyed the cleanliness and proximity to the city and would stay again!
Stayed 2 nights in Feb 2025

8/10 Good

Carl, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and great ambiance in the bar lounge area.
Stayed 2 nights in Dec 2024