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Žerjavka Vacation Packages

Our stay at Hotel Blue Mare was wonderful. Our room had a beautiful view of the harbor in Novigrad. The room was clean and well maintained. The staff was extremely helpful and courteous during our stay. The breakfast in the morning was also wonderful with many delicious options. We hope to stay here again the next time we are in Istria.

Great location in the heart of the old town, right next to the river and within easy walking distance of all the main attractions. There are plenty of excellent restaurants and bars nearby. The hotel was very clean, and the air conditioning worked exceptionally well. The bed was a little too soft for our liking and quite noisy when moving. Also, the bedside lamp couldn’t be used because the only available power outlet was needed for charging our devices. Our biggest disappointment was the room allocation. We had specifically contacted the hotel beforehand to confirm a room with a private bathroom, but on arrival we were given a room with a shared bathroom because, we were told, the private bathroom had broken. We understand that unexpected maintenance issues can happen, but the way the situation was handled was disappointing. We had to insist that this was not acceptable, especially after receiving prior confirmation. The initial response was simply that “things get broken,” delivered with a dismissive attitude. Only after we pressed the issue were we given an upgraded room with a private bathroom. Overall, the location and cleanliness were excellent, but the customer service when dealing with the room issue could have been handled much more professionally.

Great location, good parking, nice breakfast, friendly staff, good for the price.

Clean and spacious room - would visit again :)