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BarcelĂł Maya Tropical - All Inclusive

4.0 star property

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Photo gallery for BarcelĂł Maya Tropical - All Inclusive

Water park
Property amenity
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Exterior
Free buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪9 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Cenote Azul
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • 570 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, iron/ironing board

Superior Room

8.0 out of 10
Very good
(187 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

BarcelĂł Maya Tropical - All Inclusive

4-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at BarcelĂł Maya Tropical - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
BarcelĂł Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
BarcelĂł Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Tropical - All Inclusive features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This all-inclusive property also offers a children's pool, a health club, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

BarcelĂł Maya Tropical - All Inclusive has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
BarcelĂł Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and Ă  la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or Ă  la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

BarcelĂł Maya Tropical All Inclusive All-inclusive property
BarcelĂł Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
BarcelĂł Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
BarcelĂł Maya Tropical Xpu-Ha
BarcelĂł Maya Tropical Inclusi
BarcelĂł Maya Tropical - All Inclusive Xpu-Ha
BarcelĂł Maya Tropical - All Inclusive All-inclusive property

BarcelĂł Maya Tropical - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Amra

Stayed 4 nights in Sep 2025

10/10 Excellent

Avril

Stayed 7 nights in Aug 2025

10/10 Excellent

John Oliver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fancy and clean
Stayed 7 nights in Aug 2025

10/10 Excellent

Amanda Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is very nice, huge area with big pools, very nice kids water park, my kids had a lot of fun there. Very nice and clean hotel, not only hotel the whole territory was always clean. The only thing I didn’t like is a food, the hotel should have more food available for smaller kids, more steamed vegetables, some soft meat for kids, mashed potatoes. But in general our vacation was very good, we enjoyed out stay there,
Stayed 7 nights in Sep 2025

10/10 Excellent

Marina

Stayed 5 nights in Aug 2025

10/10 Excellent

MarĂ­a Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Natural around the Jungle and the cenotes near by to swim in nature
Beach from BARCELO
Cenote CHIKIN HA
Entrance at Barcelo
Road to hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Bogdana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm pools
Stayed 9 nights in Aug 2025

10/10 Excellent

Marleen Lucille

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family’s third visit to this property. A good area for snorkeling on premises and multiple cenotes across the road. Very family friendly and an excellent choice if you’re on a budget
Stayed 5 nights in Aug 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall experience was good, Facilities were clean and the room was good except that the A/C was not working good. The staff was unprofessional and always waiting for tips and if you don’t give tips they will take forever to prepare your order. The housekeeping forgot to clean the room one day. The bell person was very rude. Food was perfect and the steak house was the best.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ruslan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 9 nights in Aug 2025

10/10 Excellent

Louis Amerigo

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay. A few times the bartender
Stayed 7 nights in Aug 2025

6/10 Okay

Roy

Traveled with family
Liked: Cleanliness
Everything was fine. The rooms were clean, and the pool was very nice. I was there for six days and was only allowed to go to two restaurants, which made no sense to me. I had to eat at the buffet, and that's where it annoyed me. The food at the buffet was horrible. Breakfast, lunch, and dinner were gross. I couldn't even eat the food. When I asked where I could eat since the buffet was so bad, they said the snack bar had food, and it did: apples, pears, and bananas. Oh yeah, also popcorn. This is the first time i went to an all-inclusive resort and lost weight
Stayed 5 nights in Aug 2025

8/10 Good

Renelle

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Kenny Josue Igarza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Incredible hospitality and amenities.
Stayed 8 nights in Aug 2025

4/10 Poor

Denise Lucille

Traveled with group
Disliked: Staff & service
Service was terrible. The staff are very rude. We have been to this resort several time however this was our last. We will be going someplace else next time.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shamica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was very nice. I just wish they would have told us about the shuttle bus at check in. I went with my 68 year old mother with bad knees it was a lot of walking for her.
Stayed 4 nights in Aug 2025

2/10 Terrible

Yasbels, miami

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was terrible
Stayed 5 nights in Jul 2025

8/10 Good

Estelle Andrea Goncalves

Liked: Cleanliness, staff & service, property conditions & facilities
Huge place, the amenities and food were great! Service is a little slow, be it for room cleaning, response, checkin… but would stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan Agustin

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 4 nights in Aug 2025

10/10 Excellent

jeaus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay, friendly staff super safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Agiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place. Had a good time.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alma

Every thing
Stayed 7 nights in Aug 2025

4/10 Poor

Heenatigala

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bads and overall atmosphere.
Stayed 6 nights in Aug 2025

10/10 Excellent

laila

Traveled with family
Liked: Amenities
good
Stayed 5 nights in Aug 2025