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Barceló Maya Colonial - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Children's activities
Building design
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Gym
  • Breakfast included
  • Spa
$225
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Cenote Cristalino
    ‪8 min walk‬
  • Ecopark Kantun Chi
    ‪8 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room

Superior Room | Garden view

Superior Room

7.4 out of 10
Good
(225 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(24 reviews)
  • 570 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Colonial - All Inclusive

4-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Colonial - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Colonial - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Barceló Maya Colonial - All Inclusive features a water park (surcharge) and outdoor tennis courts. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 9999 square feet (929 square meters) include conference space. This Colonial property also offers an outdoor pool, a children's pool, and a health club. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Colonial - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Barceló Maya Colonial - All Inclusive has 4 restaurants serving breakfast and dinner.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,999 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.71 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurant

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1013 reviews
Rating 8 - Good. 228 out of 1013 reviews
Rating 6 - Okay. 122 out of 1013 reviews
Rating 4 - Poor. 59 out of 1013 reviews
Rating 2 - Terrible. 51 out of 1013 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel grounds are beautiful.
Stayed 5 nights in May 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant dining in the evenings instead of the buffet was fantastic and we also enjoyed all the evening shows. The pool was the nicest and largest resort pool I have ever seen.
Stayed 7 nights in May 2025

6/10 Okay

Velma Louise

Liked: Cleanliness, property conditions & facilities
The hotel was beautiful. The food was ok. We really enjoyed our meal at the steakhouse. At one point during our stay, we sat on the backside of our room with the sliding door a bit cracked. Apparently this wasn’t allowed. The housekeeper called who knows “security”. He entered our room, passed my sister as she sat on the couch to slam the sliding door. Neither individual bother to ask us to just close the slider, due to the heat. This was unprofessional and I reported it to the front desk.
Pipe burst in room. Water running from shower wall, sink, bathroom wall near the shower. We had to call for assistance numerous times. We used all our towels. Of course, housekeeping left no towels (even after we called for replacements
Stayed 4 nights in May 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Great food. Nice beach and pool.
Stayed 9 nights in May 2025

6/10 Okay

Valeriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is pretty clean. The pools are somewhat clean. Great location, beach, vegetation and landscaping. However, they are too slow on removing see weeds. Could get some better machinery to collect see weeds faster and better do it during night time, not when everyone is at the beach. They stopped doing dolphin shows because those were free. But kept the dolphins for paid activities.
Stayed 14 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice reaort
Stayed 3 nights in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of our room was great. The buffets were good. The restaurants were hit-and-miss the facility was nice. The staff was very pushy and I think the staff was rude and a lot of different places and very short
Stayed 7 nights in May 2025

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Mai Thieu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family was at the Barcelo Maya Grand Resort for 7 nights, and we had an amazing time. Great for our kids age group, 5 & 9YO. They loved the pool, and we had lots of food options to choose from, we always found something to eat. The rooms were clean, staff were friendly, and property was well kept Highly recommend.
Stayed 7 nights in May 2025

8/10 Good

Fardous A

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to make more vegetarian dishes and keep it away from the food that has pork in it, besides this everything was amazing with the hotel itself and the service.
Stayed 10 nights in May 2025

10/10 Excellent

Viet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you needed is on one location
Stayed 7 nights in May 2025

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service, amenities
If you’re not paying in MXN pesos, they don’t accept other currencies in cash, but they do offer to charge your card—totally your choice. There’s a lot to do on-site, but be aware that not everything is included in the “all-inclusive” package. The resort is spacious and features a 24-hour sports bar, but activities like bowling and pool come with extra charges. The food was amazing, though. Overall, I’d rate the experience a 7 out of 10.
Stayed 3 nights in May 2025

10/10 Excellent

Hector, Oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and we enjoyed it a lot. The only downside was its large size, which meant a lot of walking from the bedroom to the buffet or pool. However, it was worth it, and I'd like to return.
Stayed 6 nights in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo Maya Colonial has everything you could want at a resort, great staff, awesome pools and beaches. The food was great at buffets and the a la carts. Our only complaint were the twin beds in our regular room were uncomfortable had quite pronounced divets in the centre, meaning we were constantly sliding towards the middle of the bed. Everything else was A+.
Stayed 9 nights in May 2025

10/10 Excellent

Vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!!!!
Stayed 8 nights in Apr 2025

8/10 Good

Lada

Liked: Cleanliness
Stayed 9 nights in Apr 2025

10/10 Excellent

Mitsy Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 7 nights in Apr 2025

10/10 Excellent

Polina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was a great place for kids. Lots of tide pools and a pier to look at animals. We loved the many pools and food. My kids enjoyed the kids club where they had activities and crafts.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ruslan, Jersey City

Stayed 9 nights in Dec 2024

10/10 Excellent

Prajakta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all amazing.
Stayed 7 nights in Apr 2025

2/10 Terrible

Edward

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. We did not eat anywhere else besides the resort for 5 days. My son was vomiting and sick for one entire day. When I got on my flight back home, I also started getting sick and had to take an ambulance off the plane and spent the weekend in the ER. 2. We arrived and wanted to make reservations at the restaurants for dinner for our 5 day vacation. They were all booked except for 10pm. Way too late for children, so we had to eat at the buffet the rest of the week. 3. This is really a 1.5 star resort. Everything is lowest possible quality (toilet paper, old furniture, towels, food, drinks, etc). Totally fine with a poor quality resort, but I spent money on an advertised 4 star resort. This is the lowest end Barcelo resort and it's unable to access the better adjacent resorts. 4. Besides the pool and beach amenities, everything else is additional and not 'all-inclusive'. 5. The staff doesn't often wear any gloves when touching the food in the buffet (see sick family above). 6. When we tried to resolved our challenges with the hotel management, they only had a 'sorry' but told us that we could earn some discounts by attending a 'session' (aka timeshare) presentation. The staff must be really incentivized by getting visitors to attend because this was the resolution every time we tried to solve our issues. I rarely give negative reviews, but I wish I had read this one before I paid for this regrettable trip. Good luck!
Stayed 5 nights in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jennifer M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
Stayed 7 nights in Apr 2025

8/10 Good

Sthefania

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Jose, Chula Vista

Stayed 7 nights in Mar 2025