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Quality Inn

Property class: 3

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Photo gallery for Quality Inn

An indoor swimming pool with a tiled edge, surrounded by lounge chairs and a table with chairs.
A hotel with a sports bar and grill, multiple entry points, and a parking lot.
A hotel room with a bed, two bedside lamps, a desk with a chair, a mirror, and a door leading to a bathroom.
A restaurant interior with multiple wooden tables and chairs, a pool table, and a counter with a menu display.
A hotel lobby with a reception desk, seating area, and a fire extinguisher.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
5 Ella Grasso Turnpike, Windsor Locks, CT, 06096
  • Place, Farmington River
    ‪2 min drive‬
  • Place, The Meadows Music Theatre
    ‪14 min drive‬
  • Place, PeoplesBank Arena
    ‪14 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪3 min drive‬

Room options

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About this property

Quality Inn

3-star Windsor Locks hotel with private balconies
This hotel features an outdoor pool, a restaurant, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn offers 150 accommodations with video-game consoles and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. 4 meeting rooms are available. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers an outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Quality Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Extended parking on site (USD 6 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 120 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Extended parking fee: USD 6 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Windsor Locks
Quality Windsor Locks
Quality Inn Hotel
Quality Inn Windsor Locks
Quality Inn Hotel Windsor Locks

Quality Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 60 out of 533 reviews
Rating 8 - Good. 123 out of 533 reviews
Rating 6 - Okay. 128 out of 533 reviews
Rating 4 - Poor. 118 out of 533 reviews
Rating 2 - Terrible. 104 out of 533 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to Bradley airport. Clean rooms and great parking rates to park your car while traveling from the airport.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice, unfortunately when we arrived at check in we were told of the renovations at the hotel-no pool (not really important to us) but no food availability (no breakfast). As we didn’t have other options we stayed. Room was not very clean and air conditioning did not work well. Bed was comfortable and sheets and towels were clean. Can’t recommend this place at this time. Maybe when renovations are done will be better.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

“Poor” Quality Inn

When I booked the hotel, there was a pool and breakfast listed as amenities. When I got there, the pool was closed for an unknown reason and the restaurant was permanently closed. The hotel smelled like cigarette smoke and the elevator was out of order. There was also a motor located somewhere outside the room that would turn on for 30-45 seconds at a time every 2-3 minutes. So all we heard all night was the sound of the motor turning on and off. I had two other weekends booked there that I promptly canceled so I would not have to deal with the hotel again.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The motel is very dated and has seen better dahine as ys. However the room was clean and tidy, and it did have a microwave, a refrigerator, and a coffee maker. It's very easy to find and close to the airport. Too bad a little more effort hasn't been made to make it shine a bit more as it once did.. On the other hand it's cheap and that is worth something.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

NO COFFEE

Advertised free hot breakfast but it wasn't available. Not even a cup of coffee! No pool and no elevator. Room wasn't properly cleaned since there were items in the refrigerator left from the last guest. Also, no light bulbs in lamps and no garbage bags in trash cans.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

They are remodeling this inn. It looks ugly, no breakfast available, grass is knee high, glass in the side door has plenty of cracks, parking lot is dirty and dark and vehicles in the parking lot with flat tires. We did not feel safe staying there.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities

Closing down hotel.

This place seems to be shuting down. In fact, the lady said they will close in 3 months. As we drove into the parking, immediately noticed the facility has no signs showing the hotel's name. The (empty) lobby smelled like cigarettes, yet, it is a non-smoking facility. The host informed that the restaurant was permanently closed (eventhough they advertise as offering breakfast). So, no breakfast! Also, the pool is closed (supposedly for maintenance, but the host said it was closed). I asked to check the room, before completing the booking process. Hallways were dark, gloomy and empty. The room was spacious and had toileretes, but the bed was undone as if someone slept there. I felt like a ghost could appear anytime. I canceled the reservation. The host did not charge for canceling.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT accurate advertisement: property condition

The property was NOT what was advertised; the property is totally under construction...looks like it is not even livable! NO hot breakfast as that area is under construction as well.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not be listed on Expedia. The hotel states they provide complimentary breakfast but they have not offered that for 4 months and nothing is posted to update the information. The whole room was dirty, took 1 hour for staff to get me an iron board because the one in the room was not working. Both lamps by bed side were not working, plus other lamps not working. Elevator was not working. I needed a pen to sign a document- front desk did not have a pen and didn't offer to find one. This hotel should not be open. I was very disappointed.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was clean but outdated. The hallway smelled funny but I wasn't staying in the hall. If you are looking for a place to sleep and then catch a flight this works just fine.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always it was wonderful
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada! Este hotel esta en pesimas condiciones en todos los sentidos!
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

False advertising

Its was okay. The hotel listed hot and cold breakfast included but when I woke up and headed to the front desk they stated the had no breakfast.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Very Bad experience, No breakfast, Bathrooms was bad, no WIFI.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Del aeropuerto práctico y justo

Cerca del aeropuert Con traslado sin costo para un vuelo de conexión y un precio conveniente es justo
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to the airport. Perfect for early morning flight.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disguised! Mold everywhere. Smelled like smoke. I mean I can’t stop smellling it! Elevator doesn’t work (and I have a knee injury and was on the 2nd floor) asked for conditioner and wanted me to come get it and very rude about it. Looks like a crack motel.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

朝食付き

朝食付きとあったが、ロビーでのコーヒーの提供のみであった。
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Propery was dirty, roomed reeked of pot and hallways stunk like cigarettes. The toilet didnt flush, tv remote did not work, and there was barely any toilet paper.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and the space of the pool is too small but everything is perfect
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The property was poorly taken care of. The hallway smelled of marijuana and the room was not clean. The hair dryer in the bathroom didn’t work. Will not go there ever again
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed there was no breakfast ad advertised, but, they did have coffee.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good the check in was faster and the check out to, the room was in a good shape.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not clean. No elevator. Very bad..
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness
Needs updated very nice staffriim ik great location
Stayed 1 night in Mar 2019