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White Sulphur Springs Vacation Packages

The breakfast was good.

Everyone was very nice and helpful. Quiet and comfortable.

We arrived at 6pm. We were told we would receive an email with our room number and door code. We never did receive the email and had to call the number provided and leave a voice mail. We were called back with codes but couldn't open the door so had to call again to find out we had to turn both locks. There is no onsite hotel check in. Finally found the apartment room for our 1 night stay. Opened door and towels were on the bathroom floor, bathroom hadn't been cleaned, and bed was unmade and sheets not changed. Called back to say we were not staying there and had to call another hotel chain to get a room for the night. The pictures of the apartment are way better than the apartment that we saw. Since we guaranteed the room on credit card, we will be disputing the charge.

Newly remodeled nice bed sitting area and great shower

Mattresses need updating

Other

Everything was great, as expected, but I was especially glad to find a refrigerator with separate freezer compartment in the room. I don’t think this was indicated online when I made the reservation, so was a nice surprise. I usually travel with a small cooler with blocks that need to be refrozen. Thanks!