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Quality Inn

2.0 star property

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Photo gallery for Quality Inn

Exterior
Desk, laptop workspace, free cribs/infant beds, rollaway beds
Lobby
TV
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
7 Kimberly Ave, West Haven, CT, 06516
  • University of New Haven
    ‪2 min drive‬
  • Yale University
    ‪3 min drive‬
  • Yale-New Haven Hospital
    ‪3 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Best Western Executive Hotel Of New Haven - West Haven

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1025)
The price is $105
per night
$120 total
includes taxes & fees
Apr 7 - Apr 8
Best Western Executive Hotel Of New Haven - West Haven

Quality Inn Reviews

Reviews

5.0
Rating 10 - Excellent. 82 out of 988 reviews
Rating 8 - Good. 145 out of 988 reviews
Rating 6 - Okay. 209 out of 988 reviews
Rating 4 - Poor. 227 out of 988 reviews
Rating 2 - Terrible. 325 out of 988 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Stayed 1 night in Nov 2024

4/10 Poor

Kenneth

Stayed 5 nights in Dec 2024

8/10 Good

robert

Business traveler
Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

Ganesh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice or good 👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Alberto

Stayed 3 nights in Oct 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Vinay Reddy

Stayed 1 night in Oct 2024

4/10 Poor

Janna

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is still under renovation. It’s done in most parts, I believe. So it’s nice and clean, just missing a few minor essentials, such as hangers, towel hanger, etc. It’s a two-story hotel. I do not see any elevator. If anyone has mobility issue, it’s a good idea to contact for special request. We had great experience with staff and cleanliness. They just need to update online pictures.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly staf
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2024

8/10 Good

Tieu

Stayed 1 night in Nov 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. I was very clean. Very updated was a very pleasant day. There was nothing for us to be worried about other than we got there kind of late and left kind of early so didn’t really see a free breakfast or anything like that. But everything was very clean again and very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Michele, Budd Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice hotel, room had obviously been recently remodeled. Very clean, staff very nice. I have avoided this chain for many years, but after this experience I will stay at one in the future.
Stayed 1 night in Oct 2024

8/10 Good

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities
Thanku
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for the money
Very nice hotel for the money. Only one complaint is the noise outside of the hotel is a little bit disturbing but other than that it was a great stay was nice and clean, but was very comfortable. Check and check out was very easy. Yes, I would recommend it.
Stayed 2 nights in Oct 2024

8/10 Good

Jianhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy in easy out. Minimal but adequate
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night’s sleep
I was very happy with my stay. The motel has been renovated so it is very clean and nice. The bed was great. The yogurt and muffin they provided for breakfast was good. The staff came right over when I couldn’t get my heater turned on. It was a little tricky to find since it is off the street.
Stayed 1 night in Oct 2024

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

smiley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not sure initially, but the hotel stay was nice. Rooms and property has been recently renovated. Rooms and restrooms are equipped with latest fixtures. The front desk lady was sweet and helpful. Overall a good place to stay.
Stayed 3 nights in Oct 2024

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For an budget hotel it was clean. The bare essentials which was fine considering it was the cheapest place in the area. The staff was friendly. A small to go breakfast with microwave sandwiches, juice and dunkin donuts coffee. Yogurt. The only issue was noise from highway.
Stayed 1 night in Oct 2024

2/10 Terrible

Mehmet Muharrem

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste money
Not clean for sure, too much noise. Not enough breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Paulo, Sunny Isles Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated. Recommend.
Stayed 1 night in Oct 2024

2/10 Terrible

april

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Isabel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
They entered my room WITHOUT my consent to hang and ironing board and “clean” my room. I wasn’t there for more than 6 hours. I left to run an errand and came back and they entered to “clean”?? I would not stay here again, nor recommend it. This is creepy and unsafe vibes. After 6 hours! You enter my room to clean it? To hang an ironing board up? That couldn’t wait 24 hours ?
Stayed 2 nights in Oct 2024