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We had a wonderful stay! The hotel was very clean, and the staff who checked us in and out were incredibly kind and welcoming. The location was perfect—we were able to walk everywhere we wanted to go, which made our trip so convenient. I would definitely stay here again!

Clean and modern room. Decorations are beautiful. Excellent breakfast. Half block to the magnificent Mile (Michigan Ave). The only drawback was the room was not ready at 3 pm When we checked in. We actually had to wait 30 minutes to get our room card.

We had a great stay at Level. I think it’s a really good option for a longer trip, especially if you want more of an apartment-style setup and a convenient location. The staff was amazing from start to finish and truly made the stay stand out. Everyone was kind, helpful, and welcoming, and the service alone would make me come back. The location is also very convenient and worked well for getting around Chicago, especially if you don’t mind doing a bit of walking. For our family, I think it felt a little more geared toward professionals or longer stays than a traditional family hotel, but overall we had a very positive experience. If you’re staying in Chicago for more than a couple of nights and want something comfortable and convenient, I would definitely recommend it.

Excellent views of lake and city, all staff was super nice

Beds were a bit hard. The room was really tight once the fold out couch was open. Pillows and linens were sparse for the fold Out.staff were exceptional. Great location

It was overall awesome and convenient to go to the airport

The experience overall was great, but it seems as if the staff outside would pick and choose who they would help.

Very close to shopping, eating, and interstate. Great location. We walked to most of what we wanted to do.