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We really loved our room and this is a beautiful casino! We didn’t mind that the food was mostly closed, as we had planned to go out for bbq! This was our last stop on a 9 day drive around from Minnesota to Colorado to New Mexico, to Kansas and KC MO and back to Minnesota. Could not have been happier with our stay unless we won gambling, which we did not!! Went to Jack Stacks at Freight House for dinner. Was amazing!! Beautiful room and experience. Thank you!

Check in was delayed as they weren't able to get rooms cleaned quickly enough. Breakfast was not available as advertised, and staff told us that it's not included in the stay. Rooms were clean, pool was very small, but well maintained. No towels available in the gym or pool area, so we had to use room towels, and then request fresh towels.

The staff was excellent our only negative occurred when a previous guest broke a bottle in the outdoor swimming pool, thus the pool was closed during our stay. Swimming in the outdoor pool was one of the reasons why we chose to stay at the Elms.

The only good thing about this place is that the beds were comfortable.

Checked in quickly with the help of Lucky. We did have an issue with our a/c & maintenance not only fixed it right away but gave us a box fan that helped us sleep even more soundly. Comfy beds, excellent location. Parking is right behind the hotel & easy, just first come first serve. So additional parking is in a lot about one block away if needed. We’d definitely stay here again!

It was a wonderful stay overall however there was no water pressure in the shower! Minus that it was great