Holiday Inn Express & Suites N Waco Area - West by IHG
West hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, conference space, express check-out, and wedding services are onsite.
Holiday Inn Express & Suites N Waco Area - West by IHG offers 74 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This West hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites N Waco Area - West by IHG features a 24-hour fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1000 square feet (93 square meters) include conference space. This business-friendly hotel also offers a vending machine, a convenience store, and express check-out. Onsite self parking is complimentary.
Holiday Inn Express & Suites N Waco Area - West by IHG is a smoke-free property.
Guests are offered a complimentary full breakfast each morning.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily
Things to do
24-hour gym
Seasonal outdoor pool
Family friendly
Grocery/convenience store
Seasonal outdoor pool
Soundproofed rooms
Conveniences
ATM
Grocery/convenience store
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Wedding services
Business services
1,000 square feet of conference space
2 meeting rooms
Business center
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Handrails in stairways
Low-height electrical outlets in bathroom
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs on site
More
3 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
TV with premium cable/satellite channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Desk
Electrical adapters
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: USD 25.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Best Western Czech
Best Western Czech Inn
Best Western Czech Inn West
Best Western Czech West
Czech Inn
Czech Inn N. Waco West
Best Western Czech Inn
Holiday Inn Express Suites N Waco Area West
Holiday Inn Express Suites N Waco Area West by IHG
Holiday Inn Express Suites N Waco Area West an IHG Hotel
Holiday Inn Express & Suites N Waco Area - West by IHG West
Holiday Inn Express & Suites N Waco Area - West by IHG Hotel
Holiday Inn Express & Suites N Waco Area - West by IHG Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was clean, breakfast was good. However, we arrived 1 hr early and asked if we could get into our room and the clerk said “yes, for $45 we’ll let you in early”. Not great customer service!
Paul
Stayed 1 night in Jan 2026
6/10 Okay
Melissa
Business traveler, Traveled with partner
Jan 18, 2026
Staff was very friendly and accommodating. Room was clean and comfortable. Our only complaints involve the shower. I had booked a room with an open shower for those in a wheelchair without realizing. When we took a shower the water went EVERYWHERE!! We had a small lake on the floor flowing out the door. We had the curtain pulled and the shower head pointed as far in as it would go. The other concern was the temperature of the water. It was a chilly evening and the water was only lukewarm. Very unsatisfying.
Property is very old & needs some updating done. entrances/elevators very dirty. card key issues. Proprietors
must do better in order to keep this place afloat....
Kevin
Stayed 2 nights in Jan 2026
2/10 Terrible
Helen
Jan 11, 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is filthy and completely run down. The girl at the front desk was super nice and let cancel our reservation after we saw the disgusting state of the room.
Overall hotel was dirty. Elevator, carpet, hand sanitizer dispenser empty. Night staff (male) was lacking customer service etiquette, shower did not work. Did not have a lever or pull button to open shower flow. Will not recommend anyone and will make sure i do not stay there on my way home. Overall opinion. Dirty hotel.
Nobody was at the desk to check us in. Waited for 20 minutes before he finished a phone call outside and came in to check us in, never even apologized.
Hotel is in dirty condition. Bathroom doesn’t have tub plug, doesn’t have enough towels.
Tv is like I went back in time, fuzzy worst definition I’ve see.
No water in gym
Tosh
Stayed 1 night in Dec 2025
6/10 Okay
Crystal
Traveled with family
Dec 1, 2025
Staff!
Crystal
Stayed 1 night in Nov 2025
2/10 Terrible
Diana
Nov 27, 2025
We did not go there. I tried to cancel but was not successful. It was in the wrong direction from where we were.
Diana
Stayed 1 night in Nov 2025
10/10 Excellent
Michael
Nov 24, 2025
Michael
Stayed 1 night in Nov 2025
8/10 Good
Judy
Traveled with family and small children, Business traveler
Unfriendly staff, Lobby and hallways not climate controlled.Weird smell throughout.Have stayed here many times before and didn’t have these issues, not sure what has changed.
Gregg
Stayed 1 night in Nov 2025
10/10 Excellent
James
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Front desk was amazing. Especially at check in. Would stay again just because of the service.
Cons : Breakfast had very limited options.
Hotel needs some upkeep. Shower handle was broken. Carpets were dirty. Walls and window had cracks. We had a view of the green pool.
Other than that our stay was excellent.
Lobby, hall ways, and elevator weather were filthy dirty and they smelled bad. First room had strong smell of mold and had visible mold around an electrical outlet. Staff was very apologetic and assigned to an another room. 2nd room was much better but still had a funny smell. Towels were not stocked very well. Only one full-size bath towel…
DEAN A
Stayed 2 nights in Nov 2025
8/10 Good
Michael
Oct 31, 2025
Liked: Staff & service
The elevator is absolutely disgusting.
Looks like it hasn't been cleaned in years. Other than that everything else was fine.
I had to wait 15 minutes for a manager to show up to check me in.
I had reserved a king bed and was given two queens. Later found out a king was available.
Room only had warm water. Not hot.
The eggs and coffee were good.
The cinnamon rolls were barely warm in the middle.
I get it that it is a stop and go “express” but come on the elevators were a mess and not up kept. Properly was a wreck. ceiling had a horrible water stain that was not patched. Said coffee but no coffee pot, towels better just bring your own. Hey but the beds were good.