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Volcano Rainforest Retreat

3.0 star property

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Housekeeping
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
11-3832 Twelfth Street, Volcano, HI, 96785
  • Volcano House
    ‪8 min drive‬
  • Kīlauea Visitor Center
    ‪8 min drive‬
  • Kilauea Military Camp
    ‪11 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪48 min drive‬

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About this property

Volcano Rainforest Retreat

3-star Volcano B&B close to Volcano Garden Arts
This smoke-free bed & breakfast features massage/treatment rooms, a computer station, and a garden. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.
Volcano Rainforest Retreat offers 4 accommodations, which are accessible via exterior corridors and feature private hot tubs and fireplaces. Rooms open to lanais. Each accommodation is individually furnished and decorated. Beds feature down comforters. Accommodations at this 3-star bed & breakfast have kitchens with refrigerators, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with DVD players. Additionally, rooms include safes and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This Volcano bed & breakfast also offers spa services, a terrace, and a garden. Complimentary self parking is available on site.

Volcano Rainforest Retreat is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and noon.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon

Things to do

  • 18-hole adjacent golf course
  • Golf driving range

Family friendly

  • DVD player
  • In-room kitchen
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the hot tub without adult supervision

Property is also known as

Volcano Rainforest Retreat B&B
Rainforest Retreat B&B
Rainforest Retreat
Volcano Rainforest Retreat Volcano
Volcano Rainforest Retreat Bed & breakfast
Volcano Rainforest Retreat Bed & breakfast Volcano

Volcano Rainforest Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, quiet and serene, loved sleeping to the rain. It is clear this place was a labor of love to build and is well maintained. The volcanoes national park was 5 mins away and so convenient. The little “town” of Volcano had good restaurants and art center. Would love to come back!
Stayed 2 nights in Mar 2025

8/10 Good

Kesem

Stayed 2 nights in Dec 2024

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Provided a beautiful experience. You really are surrounded by amazing plant life.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must visit for a relaxing getaway.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Stayed 3 nights in Feb 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth, Altamonte Springs

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the nicest bed and breakfast place I’ve stayed at in Hilo and it’s close to volcano national park about a 5 min drive! They will text you to meet you at the time you arrive to show you around and if you need anything you can text. The place does come with free wifi and it has a kitchen and free breakfast items. I loved the Japanese hot tub in the back but this place is so cozy in paradise tranquility! I definitely recommend this spot if staying in Hilo! Only thing is the closest grocery store is 30 min drive if you plan to cook here.
Stayed 1 night in Jul 2023

10/10 Excellent

Natasha

Stayed 1 night in Apr 2023

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was truly enchanting. It was beautifully decorated, surrounded by the lush green rainforest, and lounging in the hot soaking tub outside in the middle of this was an unforgettable experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Thomas Matthew

Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A peaceful and relaxing retreat.
Stayed 2 nights in Jul 2021

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So beautiful and relaxing!

This was the most serene and relaxing place we have stayed! The hosts are so charming and helpful but still give you a lot of privacy. The grounds are incredible! You feel like you’re in the middle of the rainforest! Great place to disconnect in nature. The restaurants in town were great too!
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice secluded intimate retreat in the rainforest! A wonderful time spending quality time with my wife!
Stayed 2 nights in Apr 2021

10/10 Excellent

Shamini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

6/10 Okay

Annie

Stayed 2 nights in Jan 2021

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at Volcano Rainforest Retreat. It was just my husband and me on our annual "just us" retreat (no kids!) Our cottage was hidden from view by a thick tropical garden, making us feel like we were all alone in a jungle. We had a private Japanese hot tub outside and a shower- both hidden behind lush tropical plants. Every day, we were treated to a clean room and a basket with breakfast goodies. The location of the Retreat could not be any better- we were just a couple of miles away from the Volcano National Park and in close proximity to the village with several delighful restaurants. By the end of our stay (which was a whole week), we fell in love with this place. We defintiely plan to come back.
Stayed 6 nights in Oct 2019

10/10 Excellent

Dee, Pahoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, lovely romantic cottages. The owners rely invested a lot of love into the spaces.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our cottage and the hospitality of the owners and their staff were all excellent. We are a family of 5 and we were very comfortable in our cottage. We enjoyed the jacuzzi too. The location of the cottage in the rainforest was beautiful. We highly recommend Volcano Rainforest Retreat.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offered a unique experience. Located in a rain forest, the accommodations were very peaceful and relaxing. Good restaurants and services nearby. Amenities such as breakfast were great. Owners and staff very friendly. Highly recommend this property.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bamboo Guest House was absolutely lovely - would definitely recommend
Stayed 4 nights in Sep 2019