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Varna Vacation Packages

The property was unclean with broken down vehicles in the parking lot. The back door was completely broken no security to the building. One of the two rooms we had the deadbolt didn’t work and the door wouldn’t shut completely without force. The bathroom sinks were ripped off the wall and poorly reattached. The faucets moved so much from being broken they were almost unusable. The linens and pillows were stained and nasty. The beds were worse. The floors had never been swept it appears as dirt and hair were visible everywhere. The shower floor was slimy and dirty. The bathroom floor had pieces of copper Brillo pad everywhere and the towels were hung up folded dirty with makeup and god knows what else on them. Toilet seat was not clean. No new shampoo and the soap was used and stuffed back in a bag. The usb Power charge ports did not work in the nightstand and inside the drawer was ashes and debris that smelled horrible. The tv constantly told us we needed a code so no channels were available to watch except Alfred Hitchcock. The curtains were dirty and falling off the rod. The screen in the window had been broken and hanging half out the window. Some of the windows to the rooms were broken entirely. This was hands down the worst and sketchiest place I have ever been in my whole life. We checked out the next day before end of our trip because we refused to stay another night and we paid for multiple rooms. I feel ripped off and only slept about 2 hours it was so nasty.

Started off with problems with the system when checking in and ended up having my card locked due to the staff having me swiped it so many times. Parking is also $10 a day in a parking garage that you’re suppose to park on level 5,6,or 7 that an elevator doesn’t work on so you have to walk the stairs with all your belongings. Then there was roaches in the pool area as well as the hallway walls, when brought to the staffs attention she said she“we’ve been waiting for pest control all week” Then there was an event they had going on that had the noise so loud it was ridiculous, the same event of guest made racial comments and would bombard the elevators no one would be able to get on other then their event party. Plus when checked outed they charged my card an extra $40 for extra parking.

It was amazing, the tent cabin was more than enough for our family of 4.

One night stay, room/property clean and the staff was nice and helpful.

Great

Excellent stay will stay again