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Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile. The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an overcrowded boat for the 10-minute trip. It was also disappointing that hotel guests had to pay for basic sunbeds, as the free ones were usually taken. Reception arranged a private taxi that cost €45 for a 20-minute journey into town. The next day, I specifically requested a metered taxi for the same trip and it cost only €25. A more transparent approach would have been appreciated. Breakfast was below average, with dried-out food, overripe fruit, and unhelpful staff making even a hot drink difficult to order. Overall, the hotel has some positives, but inconsistent service, poor communication, extra charges, and disappointing breakfast quality detracted from the experience.

This is THE place to stay in Cetinje. The only really nice place in the center pedestrian zone. It is right next to King Nikola's Palace and is surrounded by restaurants and cafes.

From the beginning the property owner was incredibly understanding and sympathetic to my situation when I had to postpone checking and checkout. He gave detailed information on how to find the place. When I came in I found a very beautiful, cute, cozy apartment with all new appliances. The AC was nice and strong for the podgorica heat, the water pressure and temp was great. Despite the spring mattress I slept like a baby. In the morning I noticed that there was a cezve to make Turkish coffee with sugar and coffee in jars below the cabinets. I was able to enjoy a Turkish coffee while taking a work meeting on zoom with no problems in the fast WiFi. Great price, great apartment, great owner, cannot recommend more

Everything was great. Staff are very helpful and friendly. Thank you for everything.

Our flight from Podgorica was cancelled late at night so we booked a room here at the last minute as it’s a 15 min drive away from the airport. The check in process was super quick, however when we got to the room we saw that the bed hadn’t been prepared - no pillows and duvet cover. I think they weren’t expecting for anyone to use the room that evening as it was booked at the last minute, but they should have ensured that the room was fully ready when the reservation came through. The reception staff bought some linen up to our room when we raised this, but we had to make the bed ourselves. Besides this, the room was clean and comfortable enough.