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Serenus Cave Suites

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Front of property
KONAK ROOM | 1 bedroom, premium bedding, minibar, individually decorated
PIRINCLI ROOM | 1 bedroom, premium bedding, minibar, individually decorated
Restaurant
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi
$144
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
BAHÇE SOKAK ESKI MAHALLE NO.9 ORTAHISAR, Ürgüp, ÜRGÜP, 50000
  • Place, Goreme Open Air Museum
    ‪7 min drive‬
  • Place, Uchisar Castle
    ‪10 min drive‬
  • Place, Red Valley
    ‪16 min drive‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪45 min drive‬

Room options

View all photos for ANTIK ROOM

ANTIK ROOM | 1 bedroom, premium bedding, minibar, individually decorated

ANTIK ROOM

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for HEZEN ROOM

HEZEN ROOM | 1 bedroom, premium bedding, minibar, individually decorated

HEZEN ROOM

  • 377 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for KALE ROOM

KALE ROOM | 1 bedroom, premium bedding, minibar, individually decorated

KALE ROOM

  • 700 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for KAYA BALAYI ROOM

KAYA BALAYI ROOM | 1 bedroom, premium bedding, minibar, individually decorated

KAYA BALAYI ROOM

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KEMER KAYA ROOM

KEMER KAYA ROOM | 1 bedroom, premium bedding, minibar, individually decorated

KEMER KAYA ROOM

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for KONAK ROOM

KONAK ROOM | 1 bedroom, premium bedding, minibar, individually decorated

KONAK ROOM

  • 646 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for PERIBACASI ROOM

PERIBACASI ROOM | 1 bedroom, premium bedding, minibar, individually decorated

PERIBACASI ROOM

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for PIRINCLI ROOM

PIRINCLI ROOM | 1 bedroom, premium bedding, minibar, individually decorated

PIRINCLI ROOM

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for TEPESI TASLI ROOM

TEPESI TASLI ROOM | 1 bedroom, premium bedding, minibar, individually decorated

TEPESI TASLI ROOM

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for TURK ODASI

TURK ODASI | 1 bedroom, premium bedding, minibar, individually decorated

TURK ODASI

  • 377 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for UZUMLU ROOM

UZUMLU ROOM | 1 bedroom, premium bedding, minibar, individually decorated

UZUMLU ROOM

  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for VADI ROOM

VADI ROOM | 1 bedroom, premium bedding, minibar, individually decorated

VADI ROOM

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Serenus Cave Suites

Ürgüp hotel steps from Göreme National Park
This smoke-free hotel features a snack bar/deli, a refrigerator in a common area, and concierge services. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. Housekeeping is available on request.
Serenus Cave Suites offers 12 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 82-cm Smart televisions come with premium digital channels, first-run movies, and Netflix.

Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. This Ürgüp hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This Ürgüp hotel also offers a terrace, barbecue grills, and multilingual staff. Concierge services and a complimentary grocery shopping service can be provided. Complimentary uncovered self parking is available on site.

Serenus Cave Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 8:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas
  • Winery release events

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • No elevator

More

  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 82-cm smart TV with premium digital channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 1 days prior to check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Firewood fee: EUR 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Serenus Cave Suites Hotel
Serenus Cave Suites Ürgüp
Serenus Cave Suites Hotel Ürgüp

Reviews

Serenus Cave Suites Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

6/10 Okay

Milan

Liked: Staff & service, property conditions & facilities, room comfort

Average cave hotel, good for the price

Overall average stay, room was well maintained but a bit dirty from the rock cave. It was apparent that the tourist season is just starting, so not many tourists were in the room before and therefore the air and linen were a bit stale. The hotel closed the downstairs door without warning and dis not open it for the sunrise (the walking detour was very long, which was very inconvenient at the early morning time). The breakfast was average. Compared to other cave hotels, this one does not offer anything special. The owners and staff were very friendly though.
Stayed 1 night in May 2023

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a lovely setting! Our cave room was so amazing with a huge stone tub. The best thing about the property was the OUTSTANDING service! The staff was so kind, helpful and attentive, it was truly their service that tipped our experience from just good to fantastic! We would stay again in a heartbeat!
Stayed 2 nights in May 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that is exceptionally well furnished and unique with bedroom carved out of the stone hillside, a special mention to Ezoeyde who was so friendly and helpful, thank you for a wonderful stay
Stayed 1 night in Jun 2022

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

YASEMIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teşekkürler Serenus

Keyifli bir deneyimdi, otelin konumu çok iyi. Turistik yerler açısından orta noktada. Personel yardımcı, güleryüzlü. Otel temizliği çok iyi. Kahvaltı yeterli ve lezzetli.
Stayed 3 nights in Apr 2024

6/10 Okay

Çelen

Stayed 2 nights in Apr 2024

10/10 Excellent

Selin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyif dolu konaklama

Müthiş manzarası, leziz kahvaltısı ve oteli otel değil de ev gibi hissettiren çok çok çok tatlı personeli ile unutulmaz bir konaklama oldu bizim için. Otel çok temiz ve odalar gerçekten geniş. Kahvaltı her gün farklı geliyor ve çok doyurucu. Her kahvaltıya indiğimizde güler yüz ile karşılandık ve masamız hazırdı. Kapadokyayı ilk kez ziyaret ettik ve bi tatil ancak bu kadar dolu dolu geçebilirdi bu da Hamide hanımın bizim için hazırladığı rota sayesinde gerçekleşti. Her şey için çok teşekkürler Serenus Cave, kalbimiz hep sizinle 🙏💙
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her anlamda güzel bir yer. Odalarının özeliklerine göre dizayn edilmesi son derece güzeldi. Gönül rahatlığıyla konaklayabileceğiz bir yer.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

hüseyin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Duygu

Stayed 1 night in Aug 2023

10/10 Excellent

Sedat

Stayed 1 night in Jul 2023

10/10 Excellent

Miray

Stayed 2 nights in Jun 2023

10/10 Excellent

Buse

Stayed 2 nights in Jun 2023

10/10 Excellent

muhammed emin

Stayed 1 night in Jun 2023

8/10 Good

Ali

Stayed 5 nights in Apr 2023

10/10 Excellent

Batuhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder und länger!

Sehr hilfsbereites Team bei allen anstehenden Fragen, sehr ruhige und wunderschöne Lage; geniales Frühstück und ein kostenloses Update gab es auch noch. Hier kann man gerne länger bleiben! Die Ausgangslage ist sehr gut und dennoch etwas abseits des riesen Tourismusbetrieb, wie etwas in Göreme
Stayed 2 nights in Apr 2023

10/10 Excellent

Alise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koselig grottehotell, - anbefales!

Hadde et herlig opphold på dette delvis grottehotellet! Varmt og godt på rommet (i april) deilig varm dusj, god frokost, god seng og veldig hyggelige og hjelpsomt vertskap! Akseptabel pris!
Stayed 2 nights in Apr 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increiblemente genial

Increibles vistas tanto desde la habitacion como desde el restaurante del hotel. Un desayuno super completo y riquisimo
Stayed 2 nights in Apr 2023

10/10 Excellent

Soyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
매우매우 친절합니다. 또한 아름다운 전경을 보면서 먹는 아침이 특히 좋았습니다. 아침은 사진에서 보던 것보다 더더더더 맛있고 다양합니다. 주변에 있는 기념품샵도 가격이 매우 합리적이며 식당도 맛있습니다. 추천합니다!!
Stayed 2 nights in Nov 2022

8/10 Good

Joseph

Stayed 3 nights in Jun 2022

10/10 Excellent

sena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dan z ye herseyimiz tamdı biz cok memnun kaldık. Kahvalti da on numara :) tebrik ederim otel yeni acilmis, tavsiye de ederim
Stayed 3 nights in Apr 2022