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Hotell Vilja

Property class: 2

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Photo gallery for Hotell Vilja

Restaurant
Interior
Exterior
Interior
TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
$84
includes taxes & fees
Apr 13 - Apr 14

Explore the area

View in a map
Parkvagen 7C, Umea, 903 42
  • Place, Visionite Arena
    ‪8 min walk‬
  • Place, Norrland's University Hospital
    ‪3 min drive‬
  • Place, Umeå University
    ‪3 min drive‬
  • Airport, Umea (UME)
    ‪9 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(101 reviews)
  • 107 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Desk, free WiFi, bed sheets

Single Room

8.6 out of 10
Excellent
(20 reviews)
  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Room

Desk, free WiFi, bed sheets

Queen Room

8.0 out of 10
Very good
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Double Room

Desk, free WiFi, bed sheets

Family Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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About this property

Hotell Vilja

Umea hotel with free weekday breakfast
This smoke-free hotel features a snack bar/deli, a sauna, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and express check-in.
Hotell Vilja offers 43 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a sauna, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Hotell Vilja is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday to Thursday (7:00 AM – 4:00 PM), Saturday to Sunday (7:00 AM – noon), and Friday to Saturday (6:30 AM – 3:30 PM)
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from midnight to 6:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 200.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: SEK 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

OK Hotel Umea
OK Hotell Hotel Umea
OK Hotell Umea
Hotel Vilja
Hotell Vilja Umea
Hotell Vilja Hotel
Hotell Vilja Hotel Umea
Sure Hotel by Best Western Vilja

Hotell Vilja Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 334 out of 958 reviews
Rating 8 - Good. 445 out of 958 reviews
Rating 6 - Okay. 145 out of 958 reviews
Rating 4 - Poor. 21 out of 958 reviews
Rating 2 - Terrible. 13 out of 958 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kristoffee

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

8/10 Good

FARIBORZ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good breakfast Decent place for a one night stay Friendly staff in the morning
Stayed 1 night in Aug 2023

10/10 Excellent

Adolf

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great stay, staff very helpful
Stayed 2 nights in Jul 2022

10/10 Excellent

Jessica

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful! After-hours self-check in was convenient and easy. The place was very quiet, restful, and comfortable. It is not very conveniently located, but it wasn't inconvenient either. Everything in town is reachable by bus or walking.
Stayed 3 nights in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mark, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Umea

Solo traveller. Hotel is away from the main town center and is quiet as a result. This may not suit everyone as there is little in the way of eateries nearby. Being attached to an auto service station is not a problem. Good and friendly service from the staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, some nice areas inside

Seems to be related to the gas station in some way, but don't let this put you off! It's in a good location if you want to go forest walking or to the swimming pool, and only a short walk into the middle of town. Inside has some nice 'outdoor' feeling room with a couple of sofas and a TV with books to read.

10/10 Excellent

BALASUBRAMANI

Traveled with family
Liked: Cleanliness, staff & service, amenities
While chcek-in at 5PM no staff and check in process was so simple. Next day morning in breakfast staff was so kind and helpfull. Check out was so simple.
Stayed 1 night in Dec 2025

6/10 Okay

Inger

Traveled with family
Liked: Cleanliness, staff & service
Rummet var av genomsnitt och fri tillgång till kaffe och the uppskattades
Stayed 1 night in Dec 2025

8/10 Good

Micael

Traveled with family
Liked: Cleanliness, staff & service
Rent
Stayed 2 nights in Dec 2025

6/10 Okay

Pavinee

nice and clean hotel, all staffs are nice and friendly But, I had an unpleasant and scary visit on Friday night 12 Dec 2025. the owner of the hotel came to my hotel room after 21:00 , he knocked the door and said my payment card was decline which mean the transaction didn't go through, then I change to a new card to pay then it was worked , the transaction went through ( reservet) and I did show him my transaction, However I though everything was Ok, unexpectedly he came back again around 21:15 ( 2nd time) knocked the door and said to me that he didn't receive money , then he started talking about he could call to police if he didn't receive money transaction, anyway since the different bank and country it would take awhile before transaction set in. therefore I tried to explain him about it, seem he accepted, then he left, But he came back again for the 3rd time knocked the door , this time he brought the lap top with him and show me that transaction didn't go through , according to my bank and transaction history its say money is gone from my account, So I told him I will call the bank on saturday morning( becourse I will be checking out 13 dec) and either pay at the front desk when i check out if the hotel don't get money within saturday morning. ,it seemed he understand and satisfy. During I was checking out, I asked the front desk staff , she said its was ok , they received the money.. However this situation i have never had in my life , it was unpleasant
Stayed 5 nights in Dec 2025

6/10 Okay

Pär Anders

Traveled with family
Liked: Cleanliness, staff & service, amenities
Helt ok för en natt. Dock var det nästan stopp i handfatet (rum 541). Bra frukost. Lugnt och bra.
Stayed 1 night in Dec 2025

6/10 Okay

Susanne

Stayed 1 night in Dec 2025

10/10 Excellent

Karl-Olov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frukostmenyn utmärkt med en stor variation.
Stayed 2 nights in Dec 2025

8/10 Good

Kajsa

Stayed 3 nights in Dec 2025

8/10 Good

Carina

Väldigt välstädat! Hjälp Sam personal
Stayed 1 night in Dec 2025

10/10 Excellent

Åsa

Lugnt o skönt.
Stayed 2 nights in Dec 2025

8/10 Good

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Jenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var precis som på hemsidan och jag sov i lugn och ro. God varierad frukost och trevlig atmosfär.
Stayed 2 nights in Dec 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service
Ja
Stayed 1 night in Nov 2025

6/10 Okay

My

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Said Abbas

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2025

8/10 Good

Barbro

Liked: Cleanliness
Fint och trevligt rum. Lite förvånad när fönstren gick in till allrummet! Men okej iallafall, ungdomarna, som satt där var glada och trevliga, gick också och la sig och jag sov gott 😃☀️ Bekvämt med markplan, bra parkering utanför, kokade te-vatten i gemensamma pentryt på kvällen.
Stayed 1 night in Nov 2025

6/10 Okay

Andreas

Business traveler
Disliked: Staff & service
Rum ok. Inget mer. Frukosten var mycket bra!
Stayed 2 nights in Oct 2025