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Tuzi Vacation Packages

Fabulous hotel, beautiful location, great food, friendly staff, we had a wonderful time, highly recommended 👍

Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile. The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an overcrowded boat for the 10-minute trip. It was also disappointing that hotel guests had to pay for basic sunbeds, as the free ones were usually taken. Reception arranged a private taxi that cost €45 for a 20-minute journey into town. The next day, I specifically requested a metered taxi for the same trip and it cost only €25. A more transparent approach would have been appreciated. Breakfast was below average, with dried-out food, overripe fruit, and unhelpful staff making even a hot drink difficult to order. Overall, the hotel has some positives, but inconsistent service, poor communication, extra charges, and disappointing breakfast quality detracted from the experience.

Please fix the leak from shower. Leaks in the bathroom and hallway carpet. Smells mold. Replace the entrance carpet just 2-3 m. Smells bad. And spray heavily for mold. It’s a great hotel otherwise and great staff. I loved it. Thank you.

We loved everything about this hotel and will be coming back but the stand out aspect was definitely the staff. From the breakfast staff to concierge and drivers, the staff could not be more helpful. Always there to answer questions or provide solutions, thanks you all so much! Jovan, Ivana, Tony, Marija, Zeljka, Djurko - you made our holiday stress free and enjoyable!