Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Interior
Reception
Hallway
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Free WiFi
  • Parking included
$99
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
2020 Franklin Terrace Court, Johnson City, TN, 37604
  • Place, Wallabies
    ‪5 min walk‬
  • Place, Franklin Woods Community Hospital
    ‪1 min drive‬
  • Place, East Tennessee State University
    ‪7 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪16 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Sleep Inn & Suites

Johnson City hotel close to Johnson City Mall
A fitness center, a business center, and a meeting room are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a banquet hall.
Sleep Inn & Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Sleep Inn & Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 300.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per pet, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Hotel Johnson City
Sleep Inn Johnson City
Sleep Inn & Suites Hotel
Sleep Inn & Suites Johnson City
Sleep Inn & Suites Hotel Johnson City

Reviews

Sleep Inn & Suites Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 392 out of 800 reviews
Rating 8 - Good. 232 out of 800 reviews
Rating 6 - Okay. 94 out of 800 reviews
Rating 4 - Poor. 46 out of 800 reviews
Rating 2 - Terrible. 36 out of 800 reviews

Reviews

4/10 Poor

Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Too many over powering smells

We stayed at this hotel for 3 nights. The first night we checked in a little later and the room smelled very strongly of cologne or some awful body spray. We did not want to bother changing rooms so we opened to window and the door to help air it out. We all slept terribly that night and asked to swap rooms in the morning. The staff was kind and gracious to accommodate us. The next room was better, but had a damp sent. Most of the hotel was clean and well taken care of. One thing that was so hard to get away from was the cleaning solution the maids used in the main areas. It was so over powering that we would quickly get to our room from the hall to avoid it. It was strong smelling all day and night. Even our unused clothes from our suitcases smelled like it when we returned home, even the clean clothes needed laundering. Our kid goes to college here and we will visit this town often, but will not return to this hotel. The price was great, the look is nice, but our breathing comfort means more to us.
Stayed 2 nights in Aug 2025

8/10 Good

Terri, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Mary

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Rick

Traveled with family
Liked: Staff & service

Rating not accurate on this one

The 8.0 rating seems a bit high. Staff was great, but room was closer to a 6. Air temp was difficult to manage. Weird shower "pod" like contraption had large crack with floor (of shower) that was not solid. Water kept turning off while trying to get ready.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast was terrible!
Stayed 2 nights in Aug 2025

4/10 Poor

DOUGLAS

Not up to par

Room carpet and shower not clean
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service
No butter for toast.
Stayed 1 night in Aug 2025

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Quiet and comfortable.

This Sleep Inn is very quiet and comfortable. I've stayed here before and will go back whenever I need a place to stay (over night)
Stayed 1 night in Aug 2025

4/10 Poor

Alexander

Disliked: Staff & service, amenities, property conditions & facilities
Hated the in room TV which was literally impossible to use.
Stayed 6 nights in Aug 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. Bed was comfy. Staff was always so nice. Room was clean
Stayed 5 nights in Jun 2025

10/10 Excellent

Lynn, williamstown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made great choice

It was conveniently located, clean, quiet, and comfortable. All in all good value, and extremely pleasant experience.
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The room was for the most part clean and comfortable. The bathroom was a different matter. The toilet wont flush and they had no one to fix it had to wait 2 hours 10 pm for it to be finished. They didn't want to move us ro another room because it was a suite. The shower had a large crack that was patched and was not particularly clean. If they don't replace the shower they are if not already have floor damage.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good and breakfast was excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

RICK, KILL DEVIL HILLS

Stayed 1 night in Aug 2025

10/10 Excellent

Declan

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, the staff was very nice and accommodating. Will stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

David, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived tired and ready to be finished with our day, only to discover a less than clean bathroom. Under normal circumstances, I would have asked for a cleaning or a different room, but we just wanted to call it a day, so I cleaned the toilet myself (not exactly what you expect to have to do when you rent a room).
Stayed 1 night in Jul 2025

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and run down
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Rooms a little old.
Stayed 4 nights in Jul 2025

8/10 Good

Elizabeth

Traveled with family
Stay wasn’t bad. There was an underlying odor in the room, leftover food wrappers behind the bedside table (saw when looking for an outlet), and surprised there was a mostly used roll of toilet paper in the bathroom. But the bed was comfortable and it was quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

RED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little concerned based on stars, but this Sleep Inn was much more than previously rated. Quick check-in and early, friendly staff, very clean room and beds, great breakfast.
Stayed 1 night in Aug 2025