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Tres Pinos Vacation Packages

Really nice place to stay

Poor airflow in a room, bathroom fixtures are broken, the app is very bad. Coffee shop is open until 10 am only. Dinner is good. Definitely not a 5 star hotel, maybe 3

In the beginning of santa cruz, about a 5 minute drive to the boardwalk. Would book again location was convenient for the price.

We felt safe here, which is the most important thing, and the room was relatively clean despite a couple of things. The check-in person was friendly and I really loved how they tried to beautify the property, like having the hanging flower baskets outside and such. There was some funny art in the bathroom, as well. I appreciate those little touches. We were in a room that was renovated to ADA standards. This was poorly done, as the bathroom door had water damage and didn’t close properly. The blinds in one of the windows were old and brittle and had a couple of broken pieces so we had to hang a piece of toilet paper for privacy. The room was clean except for two things. One was that there were large black crumbs on the top of the refrigerator and we had no idea what that was from, as everything else was clean. It seemed as if the person who cleaned it had a snack there and didn’t clean up. The other bed had what looked like a blood stain, but could’ve been chocolate or something like that. But it was gross and stood out on the white comforter. We were there for a wedding, so I was disappointed that there was no hairdryer in the room as was promised on the website. There was also supposed to be a microwave in the room and there wasn’t, and we had brought frozen food for that purpose. It was nice that there was a mini fridge, but we were confused as to why no coffee maker? That was a disappointment as well. However, it was fine for just one night and worth the cost.

Room 12 was amazing