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Quality Inn & Suites - Toronto West

2.5 star property

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Photo gallery for Quality Inn & Suites - Toronto West

Lobby sitting area
A hotel room with a bed, a desk, a television, and a red chair.
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $89
includes taxes & fees
May 18 - May 19

Explore the area

View in a map
5585 Ambler Dr, Mississauga, ON, L4W3Z1
  • Place, Trinity Wesleyan Cemetery
    ‪2 min drive‬
  • Place, Rogers Centre
    ‪17 min drive‬
  • Place, CN Tower
    ‪19 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪6 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

Interior

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

1 King Bed, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Suite, Nonsmoking, Upgrade

Down comforters, desk, blackout drapes, iron/ironing board

1 King Bed, Suite, Nonsmoking, Upgrade

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a television, and a red chair.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(209 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(217 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(49 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(81 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Upgrade

Down comforters, desk, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Upgrade

Down comforters, desk, blackout drapes, iron/ironing board

2 Queen Beds, Nonsmoking, Upgrade

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible, Upgrade

Down comforters, desk, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking, Accessible, Upgrade

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for 1 King Bed, Suite, Nonsmoking

Down comforters, desk, blackout drapes, iron/ironing board

1 King Bed, Suite, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 Queen Bed, Suite, Nonsmoking

Down comforters, desk, blackout drapes, iron/ironing board

1 Queen Bed, Suite, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Down comforters, desk, blackout drapes, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

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About this property

Quality Inn & Suites - Toronto West

Hotel in Northeast Mississauga
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a 24-hour front desk, a TV in a common area, and a free manager's reception are onsite. Housekeeping is available on request.
Quality Inn & Suites - Toronto West offers 128 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Quality Inn & Suites - Toronto West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Holiday Inn Express Toronto-Airport Area
Holiday Inn Express Toronto-Airport Area Hotel
Holiday Inn Express Toronto-Airport Area Hotel Mississauga
Holiday Inn Express Toronto-Airport Area Mississauga
Quality Inn Mississauga
Quality Mississauga
Quality Inn Suites
Quality & Suites Toronto West
Quality Inn & Suites - Toronto West Hotel
Quality Inn & Suites - Toronto West Mississauga
Quality Inn & Suites - Toronto West Hotel Mississauga

Quality Inn & Suites - Toronto West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2113 out of 6035 reviews
Rating 8 - Good. 1610 out of 6035 reviews
Rating 6 - Okay. 1081 out of 6035 reviews
Rating 4 - Poor. 560 out of 6035 reviews
Rating 2 - Terrible. 671 out of 6035 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mustafa

Stayed 1 night in Feb 2026

6/10 Okay

Laura

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Rooms are showing a lot of wear. Need a redo. Fireplace flame didn't work but heat did. Awesome breakfast.
Stayed 1 night in Feb 2026

6/10 Okay

Sharon Elis

Liked: Cleanliness, property conditions & facilities
There was no garbage bin in the washroom which was bad
Stayed 1 night in Jan 2026

8/10 Good

malcolm

Traveled with partner
Check in was smooth and the man at the desk was very nice. The bed was comfy.
Stayed 1 night in Feb 2026

10/10 Excellent

Pamela

Stayed 1 night in Feb 2026

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
Rude staff, poor condition and cleanliness of room, staff did not pick up phone for the shuttle so I had to uber. Would not recommend.
Stayed 1 night in Feb 2026

6/10 Okay

Derek

Liked: Amenities
The room needs updating especially the wallpaper and flooring. Staff was good and friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff were great,,,,the room had 1 light bulb out as you go in,,,so a pretty important one to change,,,also, the toilet paper holder is coming out of the vanity,,,it needs to be glued back in place,,,otherwise great thank you very much!!
Stayed 1 night in Feb 2026

6/10 Okay

Yaozhong

Traveled with family
The room is bigger enough for three people, but no any bed linens for the sofa bed and we need to call front desk to ask for it.
Stayed 1 night in Feb 2026

2/10 Terrible

Denis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom in room 202 has black mold in the shower stall, this is definitely my last stay here.
Stayed 1 night in Feb 2026

4/10 Poor

allan

Stayed 1 night in Feb 2026

2/10 Terrible

Katelyn

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
there was a bag of trash just sitting in the hallway, the carpets didn’t look vacuumed at all, the walls were splattered with ???, the lock on the door looked like someone had kicked it in, the walls were damaged, the doors were damaged, there was what looked like black mold on the ceiling in the bathroom, the tub was damaged, there was hair in the tub, just walking into the building it didn’t smell clean. the worst part was the climate control in the room. idk if it’s a heater or what, but it was SO LOUD. there were low-flying airplanes above us that made less noise. this thing would be on for about 5-10 minutes, turn off for about 15 seconds, then turn back on. it was so loud we could barely hear each other talking in a normal voice. we were booked for 4 days and had a new hotel booked before the night ended or canceling the rest of our stay. we didn’t even care if we were refunded or not, we just wanted out, it was that bad.
on the walk to the room
above the shower
damage to the tub
dirty shower head
Stayed 3 nights in Jan 2026

10/10 Excellent

shabir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Feb 2026

10/10 Excellent

Rithik

Stayed 2 nights in Feb 2026

8/10 Good

Brandee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good, friendly staff, but bathtub needed to be redone
Stayed 1 night in Feb 2026

4/10 Poor

Sarah

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We did not have high expectations as we were just staying one night before our flight. However, when we arrived our room smelled strongly of aftershave/cologne, which was pretty gross. There was also air conditioning blasting, even though it was -20 outside, so we had to hang out in our winter coats while we waited for the room to heat up. Breakfast seemed ok and the airport shuttle was on time.
Stayed 1 night in Jan 2026

6/10 Okay

Shayna

Stayed 4 nights in Jan 2026

4/10 Poor

Robin

Stayed 1 night in Jan 2026

8/10 Good

dalin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Decent for the price.. got a coffee in the morning but 7 am for breakfast seems late when so many flights require to leave at 5
Stayed 1 night in Feb 2026

4/10 Poor

Rich

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
Tired hotel that smelled of marijuana throughout Room was clean but tired and in need of repairs Close to airport for early morning departure was good and extended stay parking was a good peice
Stayed 1 night in Feb 2026

8/10 Good

Ryan

Stayed 4 nights in Feb 2026

8/10 Good

Hira

Traveled with family
Liked: Staff & service
Good staff and clean Room but not very clean bedsheets. Tv and remote were broken.
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom carpet was not vacuumed, cookie and other food pieces on the floor and desk. Dirty around the edges. Carpet was undulated and I tripped on it. Bathroom shower only had half the water come from the showerhead the rest was flowing from the faucet. A hole in the wall. Armchair was dirty and I wouldn't sit in it. Office chair was all torn and looked like it was from the dump. Hallway had holes in the walls, torn carpeting, broken flooring, and lights crooked. Soap holder in the bathtub was filthy. Prostitute in the hallway. Breakfast meat cover was shattered so temperature would stay maintained.
Stayed 1 night in Feb 2026

2/10 Terrible

Sydney

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The man at the front desk was exceptionally rude on check in. We had called to ask for airport shuttle, the only reason I booked this hotel, and we were told approximately 1.5-2h wait to be picked up. We were not asked for our name or number, and called from another number after about 25 minutes. Again, we were not asked for any of our information. After a six hour flight we found this unacceptable and ordered an uber. Upon check in, I inquired if they would refund this uber as they advertise shuttle service, and he got exceptionally defensive immediately, yelling at myself and the people I was with that we never called, they never had our number or name on file. We showed him our call history to prove that we did in fact call for a shuttle, and he continued to be dismissive and exceptionally rude. We understand that shuttles can be busy, but that is a ridiculous wait time and should not have happened. We completed our check in and the room was fine. Beds were hard but good enough to sleep on for one night. Breakfast was okay, but not anything special. Coffee machine didn’t work at the breakfast. We were just very disappointed with how we were treated upon check in for asking a simple question. Will not be using this hotel again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean room plus a breakfast, was perfect for us!
Stayed 1 night in Feb 2026