I booked two nights, on my first night, I asked that I switch my pod to lower cabin but the guy said no as they are fully book.
The second night there are available lower pods and I asked again but the same guys who checked me-in the first night looked annoyed. Not to make things complicated I told him if this is going to be an issue, just give me ear plugs. Luckily, they have it!
The pods don't have ceilings so I can hear the air vents which was on top of my pods. See photos, for your reference.
Other than this, the place is very clean and centrally located. The other front desk people are super nice and the lady who clean, is also super helpful and polite.
Please check your bed sheets, comforters and pillow cases ahead before you sleep on it, I didnt do this. My suggestion would be to be a little assertive. I am too shy to make a fuss probably because most of thd people there are too nice and polite to me except for the guy who checked me-in, he seem to be condescending. For example, he showed me the room where you get your towels, and I asked should I get one now? He replied in a sarcastic tone, "Well, are you taking a shower right now?" I just refused to comment. Just watch out for this smart-ass and ignore. Because the other people there are super nice. Finally, don't forget that your pod number is your pass code to get in. The place closed at 11 pm as no one will be there at the front to help you. Overall, this place is worth the money to stay! I will recommend it,