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New Otani Inn Tokyo

3.0 star property

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Photo gallery for New Otani Inn Tokyo

Front of property
Front of property - evening/night
Down comforters, desk, blackout drapes, iron/ironing board
Breakfast, lunch and dinner served
Fountain

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
The current price is $77
Jun 7 - Jun 8

Explore the area

View in a map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Place, Meguro River
    ‪1 min walk‬
  • Place, Shinagawa Prince Cinema
    ‪15 min walk‬
  • Place, Shinagawa Central Park
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Moderate Triple Room

Combined shower/tub, designer toiletries, hair dryer, slippers

Moderate Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Deluxe Quadruple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Moderate Semi-double Room

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Deluxe Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

8.2 out of 10
Very good
(36 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Non-Smoking

8.0 out of 10
Very good
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Moderate Triple Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

View all photos for Quality Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quality Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Double Room - Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About this property

New Otani Inn Tokyo

3-star hotel in Shinagawa
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

New Otani Inn Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani

New Otani Inn

New Otani Inn Tokyo

New Otani Tokyo

New Otani Tokyo Inn

Otani Inn

Otani Inn Tokyo

Otani Tokyo

Tokyo New Otani

Tokyo New Otani Inn

Hotel New Otani Tokyo Executive House ZEN & The Main Japan

New Otani Hotel Tokyo

New Otani Tokyo Garden Hotel

New Otani Inn Tokyo Hotel Shinagawa

New Otani Shinagawa

New Otani Inn Tokyo Shinagawa

New Otani Inn Tokyo Hotel

New Otani Inn Tokyo Tokyo

New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 425 out of 1005 reviews
Rating 8 - Good. 356 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mari

Wonderful hotel for the price! I was amay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
I was really impressed with the location and how convenient it was to access transportation and nearby restaurants and cafes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Johnathan Liang Heng

Liked: Cleanliness, staff & service, amenities
Room was spacious and very convenient to the amenities and food joint as well as JR connector. Will definitely book again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Edguimar

Liked: Cleanliness, amenities, property conditions & facilities
Very confortable and good location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nivine

Liked: Cleanliness, amenities, property conditions & facilities
No issues, clean, friendly staff, and great location
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff and close to train station
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Shinichiro

Liked: Cleanliness, amenities, property conditions & facilities
a bit old, but great price, very convenient location, large room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable even for 4 adults. Great location for Transportation & dinning
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Friedolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast, super nice staff and clean. Rooms are small, but that was expected. We would stay here again
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tina

Liked: Cleanliness
Great location and friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Suchan

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right outside of the train station. So it was super convenient after the long flight to Tokyo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice place to stay!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ming-Tsuen

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, friendly and helpful staff and close to Osaki station that is a big plus
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to light rail
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you’re visiting customers in the area. Good selection of places to eat around the hotel and it’s right next to Osaki Station - Yamanote line - so you can get anywhere from there easily.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Definitely would book it again.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
This hotel is right next to the station, very convenient .
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sachiko

Liked: Amenities
Very clean and efficient ! Also the location is fantastic!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025
Verified

8/10 Good

Kallista

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of this hotel. Staff was so hepful and friendly to us. The hotel room was clean but outlets were a bit hard for us to find. Overall great experience with the staff and location!
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Jade

Liked: Cleanliness, amenities, property conditions & facilities
Better beds
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location right beside Osaki station, good breakfast
Stayed 2 nights in May 2025
Verified

8/10 Good

Futaha.

Liked: Cleanliness, staff & service, property conditions & facilities
It was located at reall
Stayed 2 nights in Oct 2025