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The staff are exceptionally friendly but the overall cleanliness of the hotel needs to improve and updates need to happen. Daily housecleaning is offered but the hotel needs some more attention. A profound deep cleaning and paint job. Gym was great and location is not too bad. Pool cleanliness is questionable so I avoided it. You can always get about using local taxi apps. And walk down 30min to have a nicer area on the beach. Direct beach near hotel is a fishing community with shacks so best walk further down the beach to avoid horrible smells from the shack. Nice supermarket and local inexpensive tea shop “Tea Time” are near 1-5 min walks.

Nice

Excellent hotel and great location

Found a cockroach in the bathroom. No one would answer the phone at the reception. Breakfast was decent. Overall was okay but wouldn’t go back.

Very helpful staff. Many choices for breakfast

This hotel is probably one of the cleanest well maintained and presented hotels I’ve ever stayed. The staff are amazing and so helpful, nothing is too much trouble… I never give full stars, the hotel has to earn them to my high standards… I would definitely stay here again and the best room is 101… and I’d definitely recommend it to everyone wanting to stay in Muscat… thank you Grand Hyatt Hotel..