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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, desk, blackout drapes
Lobby sitting area
Lobby sitting area
Free daily buffet breakfast
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$166
includes taxes & fees
Mar 22 - Mar 23

Explore the area

View in a map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Place, Redwood Park
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪6 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn

Thunder Bay hotel with free breakfast
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Martin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Room doors are not sealed, can here everything from hallway and even the room across the hall.
Stayed 1 night in Dec 2025

10/10 Excellent

Abeer

Stayed 1 night in Dec 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to a lot of restaurants and easy to find. Room was very clean and well stocked.
Stayed 1 night in Dec 2025

10/10 Excellent

dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce Ruben

Stayed 1 night in Nov 2025

10/10 Excellent

kimberley

Stayed 1 night in Nov 2025

10/10 Excellent

Jean-Rock

Stayed 1 night in Nov 2025

10/10 Excellent

Helene, Marathon

Stayed 2 nights in Nov 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

2/10 Terrible

Brian

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
My truck was broken into and I had 2 suitcases stolen and 2 winter jackets
Stayed 1 night in Oct 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Nov 2025

2/10 Terrible

Cara

Disliked: Cleanliness, amenities, property conditions & facilities
Was told by the manager this would be taken care of and refunded a long time ago as it was an issue with Expedia.
Stayed 1 night in Nov 2025

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities
Good location but getting into parking lot from the east was a challenge. (Making a left turn off Arthur street with on coming traffic coming off of one of Thunder Bays, busiest intersections) Best to enter parking lot from the west (right hand turn) Room and bathroom were not big- but adequate. Halls, reception area and breakfast room were clean and pleasant. Breakfast was the usual fare offered by most.
Stayed 1 night in Oct 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in three Comfort Inns during my travel accross Ontario. Surprisingly all three had excellent quality sheets, not the usual hotel / motel rough surface sheets that have seen a 1000 washes. So Comfort Inns appears to obtaining high quality sheets maybe 1000 thread count or more long staple cotton? And stipulating that the hotel operators retire sheets before they become merely a faint hope of a sheet. After the first Comfort Inn, picking the next two was easy in the cities I was stopping in for the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Everything was as expected..
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated motel, quiet neighborhood
Stayed 1 night in Oct 2025

6/10 Okay

Emmanuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Guy at front stunk big time it was really gross
Stayed 1 night in Oct 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. God parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and friendly. Always enjoy my stay here.
Stayed 1 night in Oct 2025

8/10 Good

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room… great service…
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Saqib

Stayed 1 night in Oct 2025

10/10 Excellent

ALANA

Stayed 1 night in Oct 2025

10/10 Excellent

Maggie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, comfortable, free breakfast. Good price value!
Stayed 1 night in Oct 2025

8/10 Good

Cindy, Gananoque

Liked: Cleanliness, staff & service
Hotel stay was and room was good but they did advertise guest laundry facilities however they were not in service.
Stayed 2 nights in Sep 2025