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The Berkshires Vacation Packages

Nice place to stay

The property was clean. Breakfast was nice. I had trouble with the room assignment. I booked 2 queen beds and was given a King size bed. Two adults had to share the king bed instead of each having their own bed. There was no manager on site and we were told that one would not be available until 2 days later. I asked for a discount and was told only a manager could do that. Very frustrating. I was told that there was no phone number attached to my reservation so they couldn’t reach out and inform me of the change. Because I booked through a 3rd party and was told it was their responsibility to contact me. I did not receive a call. My only option was to cancel, but where would I have gone?

Do not eat the scrambled eggs. They’re from a powder and taste terrible. The greasy, tasteless sausage patty isn’t worth eating either. The coffee is good. Toilet paper is extremely thin.

Great staff and a great breakfast.

The person at the check in desk was friendly and helpful. The room itself was on the smallish size, but it was immaculate. The king sized bed was very comfortable. The hotel in downtown Albany was only a three minute walk to The MVP Arena which our destination for this trip. We also really enjoyed the complementary breakfast the next morning before we departed. We did have to rush down to the breakfast area a bit since breakfast was only available until 9am. Also, due to the hotel’s location, there is no on site parking.

Restaurant food was good