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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Meeting facility
Front of property
In-room safe, desk, iron/ironing board, free cribs/infant beds
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Pet friendly
  • Parking included
  • Air conditioning
  • Free WiFi
$90
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Place, Auburn Community Hospital
    ‪18 min walk‬
  • Place, Fingerlakes Mall
    ‪5 min drive‬
  • Place, Emerson Park
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪47 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Room, 1 Queen Bed

7.0 out of 10
Good
(73 reviews)
  • 176 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Room, 1 Queen Bed, Accessible

  • 176 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Double Room, 2 Queen Beds

7.0 out of 10
Good
(37 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Double Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(19 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Inn at the Finger Lakes

Auburn hotel with free in-room WiFi
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary uncovered self parking is available on site, along with a car charging station.

Inn at the Finger Lakes is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 216 out of 1004 reviews
Rating 4 - Poor. 120 out of 1004 reviews
Rating 2 - Terrible. 86 out of 1004 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good Place to Stay

It was a good stay. Staff were very helpful. The Inn is pretty dated and rooms are a little small. Bathrooms need updates and remodeling. Everything was clean and the staff was great. Disappointed that they did not have complimentary breakfast
Stayed 2 nights in Jul 2025

6/10 Okay

JOHN

Liked: Staff & service
Convenient
Stayed 1 night in Jul 2025

4/10 Poor

Fang

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The CHECK-IN is BRUTAL!!! Too many corners cut

No front desk at all. You feel like you're in prison, waiting with 3-4 families to use a single kiosk. At least put in a few more if you're trying to save the $20/hr in hiring a nice local person, put multiple kiosks as it takes min 15min per room IF you have a reservation. If not, it takes up to 30m as the scanner on it is constantly falling and guests then need to type everything in on a failing touchscreen. It took us 45min to get checked in with only 1 person in front of use (no reservation) and by the time we were done, there were 4 more groups behind us piling up in the cramped front door area and it felt like prison. Besides that, the A/C seems to be hacked so it keeps turning off so we had to wake up and keep turning it off and on the first nite. The maintenance guy even said 'this is modified on purpose'. That's just shady and it was the entire of the theme of this place: Purposely cutting corners to save $5-10 each room. It's really sad as the rooms and building are nice enough to be a 3star tbh, if they just treated it that way. The workers seem ok but there's no sense of hospitality at all as they are more annoyed when you ask them for anything like missing towels in room (only 1). I don't believe this to be the workers fault but the tone set by management. Wifi is unusable so both my kids had to tether from my room. Parking is impossible after 10p. Location, rooms (and beds) and building are great. Everything else horrible but fixable if they actually cared.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tawny

Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2025

10/10 Excellent

Kristin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staying for work. Location is good and nice cleanrooms!
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort

Would stay again.

We had a nice stay here. The receptionist was very friendly and pleasant. The bed was amazingly comfortable and I'm really picky about beds because of chronic pain. I slept GREAT. There wasn’t breakfast as advertised but there was coffee in the lobby in the morning. It was too much for what it was but it’s very obvious that the building is being taken care of and that the folks running it are working hard to make a nice stay for their guests. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
NICE
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service gets less than 5 stars for virtual check-in. While the person who handled it was fine and the issue was not with her, the lack of the personal touch detracted from our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Liked: Room comfort
Disliked: Staff & service
It was weird using a kiosk in a small lobby to register and took longer.
Stayed 1 night in Jun 2025

6/10 Okay

G.

Traveled with family
Disliked: Staff & service
Dirty around the virtual checkin area. No person available to assist with questions. Room was aging but passable.
Stayed 1 night in Jun 2025

4/10 Poor

Dixie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, does require a deposit putting this out here because some people don’t know, it’s $100 and they say they let it go when the maid checks out but when we called after 11am, they said they released it at 11:44am. I do have a military bank so i don’t have the “ hold “ ex: paid early. Still haven’t received. The ac is weird. Pretty sure it goes out at night or doesn’t get as low. Also very outdated. Remote barely worked room 326 btw. Crackhead surround the property, i was actually afraid my car was going to be broken into. People digging in the trash. Spend $40 more go to the Hilton. I learned my lesson, let my mistake be your lesson. You already are going to be putting a deposit down for $100 so really , you have more spending money by like $60. I dont know, super weird. Yes, the elevator makes a weird noise. 😂
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Auburn NY

If the property was non-smoking, people weren’t being compliant, but our room was fine. It was nicely decorated but I couldn’t help worrying about the “dip” in the bathroom floor with the loose tiles. Older property that the owners are doing the best that they can, and if they succeed, it will be a gem!
Stayed 1 night in Jun 2025

10/10 Excellent

Kristin

Stayed 2 nights in Jun 2025

6/10 Okay

Wayne

Traveled with partner, Traveled with pets
Disliked: Amenities
They are trying
Stayed 3 nights in Jun 2025

6/10 Okay

Jim

Liked: Cleanliness
Clean room but stains in tub and toilet. Alsp no front desk attendent at night or at checkout in the am. Good price, plenty of tv stations but np am coffee in lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

Taryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, easy check in, good rates
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Traveled with partner
No contact with anyone. Had talk through a machine. Had to put up another $100 security deposit. The room wasn’t ready !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel, aspen

Stayed 4 nights in Jun 2025

4/10 Poor

Brian

Disliked: Staff & service
No clerk,check in by screen, extra fees, couldn’t understand person on screen
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michael G

Traveled with partner
Disliked: Property conditions & facilities
The location was great and the parking lot was large. The elevator creaked, the hotel was dated and needed an upgrade, and I did not like the automated check in system and no personel at the front desk after 5pm
Stayed 3 nights in Jun 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Not so great place to stay but cheap

The facility could use updating especially the elevator and dingy hallways-was much better years ago when it was owned by Microtel. Also it was not easy to have check-in during week on Zoom-should have in person at desk at all times.
Stayed 3 nights in Jun 2025