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This was a very unique hotel compared to where we usually stay. May not be unique to Miami but this was our first trip to Miami. Staff was very courteous. Enjoyed staying there and will stay again.

Awesome easy for one night before flying home. Loved the basketball court and friendly front desk attendants.

Very nasty looking not up to part .and they tried to get more money out of me

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Stayed in the Masquerade tower. It felt dated but clean. Super spacious room, and loved the dual sink layout, with one in the bathroom & one outside of it. All the lights worked well, no burned out bulbs. The window from the bedroom into the bathroom/shower was....odd. We know it's Vegas and all but that was uncomfortably awkward. Free parking & easy access off the freeway were big pluses, but the resort fee is higher than other megaresorts in Vegas, reducing part of the benefit, but we still appreciate the simplicity & ease that free parking provides. It was slightly confusing upon driving in as to where exactly we were going & which parking to go to - signage could be revised & refined a little bit, but we ultimately got where we needed to go. Bed was comfortable and pillows varied in firmness, and I ended up with one of the best hotel pillows I've ever slept on (personally I like firm pillows that maintain their support). Check in wait was acceptable & pleasant interaction w/agent. Checkout line was also short - only 5 people in front of me, but with only 2 agents working and everyone seeming to have something other than basic checkout, it took about 20 mins. A 3rd agent came by, offered water & other checkout options and was very pleasant as well, but I would've preferred another agent or two working the desks to move the line quicker & eliminate the need for the water in the first place. Ended with that not so great taste in my mouth but overall was a good stay.

Wonderful place and have stayed there many times. Will be nice once the timeshare stuff is over with as it brings an undesirable crowd there.