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Steel Canyon Resort Vacation Packages

My wife and I were in the hotel to be performing a concert in Berkley . We loved every aspect of the hotel. The VERY good breakfast downstairs was served by absolutely kind and cheerful human beings.

This property had a double-booking issue. When we arrived on September 7, other guests were already staying in the house, and they showed us their valid Expedia booking until September 13. We attempted to contact the host via calls and messages, but received no response at all. We reached out to Expedia customer service immediately, yet the situation was not resolved. We were forced to book a new hotel last minute, which brought unexpected extra costs. In the end, Expedia did not provide any compensation. I am very disappointed with the handling of this incident. Anyone considering booking this place should prepare for the worst-case scenario.

Great place to stay!

Excellent staff, the room was excellent. We highly recommend this hotel. There are only seven rooms.

Giving it a good rating more because of how helpful the staff member was. Weeks prior to my check in I had called and made request and when I checked in the same person I spoke to remembered our conversation weeks before and said everything was as discussed. He was very friendly and went out of his way to accommodate us. The property was well kept and no issues with the rooms. Free parking and secluded which helps due to the surrounding area. Ive heard of the city reputation but my experience was great. We went to the store, grabbed dinner scoped out the surroundings before our concert event and it all was calm and enjoyable. I would stay here again.