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St. John's Island Vacation Packages

The hotel was lovely. The room was very clean and super comfortable bed. I also used the hotel gym - my only complaint is that the treadmill was broken. And also the spa / pool. Otherwise. Great hotel. Fantastic location. I will be back!

Have no idea how this hotel is anything above 1 star! The following are my grievances:- No toiletries (as shown in photos!) No face washer. No bath mat. Towels were threadbare. The room was a depressing shade of grey with scuff marks on the walls. The bathroom/toilet was so tiny - knees hit the glass wall in front of the toilet! A very cheap blind on the glass by the toilet - dirty and cracked. Toilet roll holder dirty as was the swing mirror. Breakfast was dreadful - four dishes which were supposed to be hot but all cold. White bread in a bag and only jam as a condiment! And what hotel provides paper plates, paper cups and plastic cutlery!! Plastic glasses in the room - no glass ones! No spoons in the room - plastic stirrers only! No wardrobe - just a very old hanging rail. No bedside tables or chairs in the room. The doona barely covered the bed - let alone cover two people! The spa function in the pool didn't work and the pool was more like a large spa - definitely not able to swim! Way too small! Overall, the most dreadful hotel my husband and I have ever stayed! And we have travelled the world extensively! Whoever has rated this hotel a three star is totally delusional!

Nothing not to like. The location of the Carlton is the best feature. It is surrounded by shopping, food and easy transport access.

The staff were friendly and efficient. Good location; a short walk from many places and lots of food options. The pool area is nice with a small gym (adequate for a few exercises or cardio).

Location is fantastic! Otherwise a very nice hotel with decent rooms. Hotels.com stated that our rooms would sleep 3 persons - that is not possible. One negative thing - the pillows are big and compact/hard. That reduced the quality of sleep.

We love this property!! It is so perfect for families and so lovely - comfy beds and plenty of space! Great views, great location, kid friendly, wonderful breakfast, and such kind and attentive staff! Easy to walk everywhere and anything you need is close by!