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Heritage Hotel

3.0 star property

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Photo gallery for Heritage Hotel

TV
Property entrance
Reception
Property entrance
Studio, 1 Double Bed | Private kitchenette | Microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
$160
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
Heritage Quay, St. John's, Antigua
  • Place, St. John's Harbour
    ‪1 min walk‬
  • Place, Heritage Quay
    ‪1 min walk‬
  • Place, Jolly Harbour Marina
    ‪4 min walk‬
  • Airport, St. John's (ANU-V.C. Bird Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive King, 1 King Bed

Executive King, 1 King Bed | Living area | TV

Executive King, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room, 2 Queen Beds

Executive Queen Room, 2 Queen Beds | Living area | TV

Executive Queen Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Balcony

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel

3-star St. John's hotel with private balconies
A restaurant, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk.
Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This St. John's hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Heritage Hotel is a smoke-free property.

Flamboyant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Flamboyant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 77 out of 380 reviews
Rating 8 - Good. 106 out of 380 reviews
Rating 6 - Okay. 114 out of 380 reviews
Rating 4 - Poor. 49 out of 380 reviews
Rating 2 - Terrible. 34 out of 380 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Orlando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2025

4/10 Poor

Morton

Traveled with family
Disliked: Amenities, property conditions & facilities
The staff was accommodating, but the service of the amenities was sub par
Stayed 7 nights in Jul 2025

8/10 Good

Chris, Lake Worth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Walking distance to shops and restaurants was excellent. Staff was very friendly and accommodating. I would definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet issues, the internet was down, which was very inconvenient.
Stayed 7 nights in Jul 2025

8/10 Good

Solomon

Business traveler
Liked: Cleanliness, staff & service
The facility/room showed signs of aging however, the staff were courteous and friendly. The room was quite spacious and housekeeping was obvious.
Stayed 3 nights in Jul 2025

8/10 Good

Seleen

Traveled with family
Close to shopping area
Stayed 1 night in Jul 2025

4/10 Poor

Karen

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Hotel was dated. No upgrades - bathroom plumbing leaves much to be desired. Balcony furniture miss-matched. Under the initial booking breakfast was included however we were charged. Not a property I’d expect to see on Hotels.com
Stayed 1 night in Jul 2025

4/10 Poor

Marsha

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Helpful and pleasant staff. The location was ok, but very noisy. The room was very dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities
I stay at Heritage Hotel because of the shops, the market and restaurants that are in easy walking distance to the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Stayed 1 night in Jul 2025

8/10 Good

Rosalia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service but.......

Elevator did not work for 2 and a half weeks walking up to my floor was painful. The staff was great, great service they were really helpful. Great location near everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Jun 2025

6/10 Okay

William

Traveled with partner
Liked: Amenities
Is right in center town
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staying next to big banana restaurant was a plus
Stayed 3 nights in Apr 2025

2/10 Terrible

Ronin

Disliked: Staff & service, property conditions & facilities
service very bad bad
Stayed 7 nights in Jun 2025

6/10 Okay

Aniel, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
-Elevator was broken. -They sell snacks, water, soft drinks, beers and wines and even a lunch pack. -Bed was good and AC worked well. -Location in city center
Stayed 1 night in Jun 2025

4/10 Poor

Yu Fang

Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness

Good value but…

The hotel had an excellent location. The room was very spacious but the blanket on the bed was not clean and there was dark glue residue behind the toilet which leaked. Breakfast was good and the waitress was friendly.
Stayed 1 night in May 2025

8/10 Good

Warren

Stayed 14 nights in May 2025

10/10 Excellent

MAVIS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing....right in the heart of St. John's. The hotel is quiet, clean and friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Sandy, LAUDERHILL

Traveled with family
Ok for location in the city
Stayed 4 nights in Apr 2025

2/10 Terrible

kathleen

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place especial if you take morning trip to Barbuda by ferry
Stayed 1 night in Mar 2025

10/10 Excellent

victor

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you take ferry to Barbuda
Stayed 1 night in Mar 2025