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St Ignace Vacation Packages

Room not up to mark according to the price Staff is rude, Breakfast is all frozen item

There was never any facility available!? When we arrived via GPS, could not contact anyone or see any evidence of a room and/or cabin for us to stay in? Phone posted on a door was not in service.

Staying on the island is very cool. But unnecessarily expensive. Especially when everything else on the island is expensive.

The property is 1.7 miles from Main Street Downtown. The carriage rides take 30-40 minutes in/out of downtown, not easy to schedule, and $11/pp each way. We walked 21 miles while we were on Mackinac Island for 3 days. We booked a King with pullout but was never informed it was a handicapped room -bug disappointment. The shower leaked all over the floor (not designed and sealed well). There always seemed to be chaos with the staff. One morning we waited 1 hr for breakfast and last night we had no service for dinner. The resort fees are outrageous - when nothing is available like painting, making pizzas, bee keeping. This was NOT good value for the $$$$$$. The veranda is very small with limited seating. There was no dedicated game room as described - it was incorporated into the dining room. This place is WAY oversold on its fine service and amenities. Stay in town. We have buyers remorse!!! The was no concierge to ask questions and could never talk to a real person directly by phone with questions. Overall, the island is lovely to visit and explore. Either stay downtown or do day trips!!!!

Rooms were located in 2 different buildings, leading to confusion on arrival.

Helpful staff and clean room!

Clean & friendly staff. Beach isn’t worth the extra for lakeside, but overall a good experience.

The hotel is not well maintained and there does not seem to be any urgency to picking up garbage from around the hotels vicinity. The interior is extremely outdated and needs a lot of love. We didn't see a single staff member except for a front desk person. The outdoor pool is a great idea but definitely needs work and requires a good cleaning. You can't see the bottom of the pool. The best part is the location to restaurants, shops, and beach.