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St. Albans Vacation Packages

hi

The restaurant was closed. The bar was closed. The bed was very nice.

no elevator snd small stairway and narrow hallways. rooms are small and have no ventilation.

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

We had a comfortable and amazing stay. The innkeeper was extremely knowledgeable and made wonderful suggestions to make our stay exactly what we wanted . Breakfast was delicious and varied each day and included fresh local ingredients. The grounds were stunning and well cared for. And we were lucky to see the bittern one morning !! We highly recommend a stay at this beautiful B and B !

The front desk person was customer-oriented and extremely helpful. She provided insight into local food establishments and obtained an additional set of towels for us. The facility's cleanliness was average. The facility was quite dated. Areas of wallpaper in our room were loose or had been poorly patched. The tub/shower was older and challenging to use. The small television was okay. However, the beds were acceptable.