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Springfield Vacation Packages

Great stay

yes

Muy buen hospedaje para familias

We arrived thinking that parking was included with our stay, but it wasn't, so we had to self-park in an inadequately sized lot. After dinner the first night there were no spots to park in, so we were told to park on the street because the meters didn't work on weekends! We ran out of tissues and needed a replacement bathmat the first night and didn't receive these items timely. We had to ask again for these items and finally received them on the 2nd day of our stay. At breakfast there was only 1 attendant to take care of the buffet, and the tables were quite full. Had to ask twice for coffee creamer before she was able to bring it out. The hotel was clean and the staff was pleasant, but our overall experience was disappointing. We expected better from a Hyatt hotel than we received and will find another place to stay next time we travel.

The staff was amazing!

Overall the staff were very welcoming. The place was clean overall. They could just clean up the webs on the window seals. The continental breakfast pretty good both days. They could’ve just made sure the food was warmer and full. But overall it was good.

Was a great experience. We really loved the room and how much space it had. Only thing I didn’t like was there wasn’t a towel hanger.

Very clean, cool room. Quick check in. Didn't wake up in time for breakfast. But I was informed of it along with the times..