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Marriott Springfield Downtown

Property class: 3.5

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Photo gallery for Marriott Springfield Downtown

A modern lounge area with a central fire feature, comfortable seating, and a staircase in the background.
Creator video - submitted by JetsettingJabber
An indoor swimming pool with clear blue water, surrounded by lounge chairs and tables, large windows, and a modern interior design.
A multi-story hotel with a modern design, featuring a prominent Marriott logo.
A modern hotel room with a living area featuring a sofa set, a flat-screen TV mounted on a wooden panel, a small side table, and a large window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $185
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
2 Boland Way, Springfield, MA, 01115
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪6 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min walk‬

Room options

View all photos for Club Room, 2 Queen Beds

A hotel room with a desk, two beds, a TV, and a window.

Club Room, 2 Queen Beds

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Club Room, 1 King Bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with a desk, two beds, a TV, and a window.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

A modern bedroom with a large bed, a small bedside table, a chair, and a floor lamp.

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Corner

A modern hotel room with a large bed, a bench, a wall art piece, and a view through sheer curtains.

Room, 1 Queen Bed, Corner

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

A modern hotel room with a grey sofa, two white tables, a small round table, and a grey armchair.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

A modern hotel room with a living area featuring a sofa set, a flat-screen TV mounted on a wooden panel, a small side table, and a large window with curtains.

Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
Metro Center
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,290 reviews
Holiday Inn Express Springfield Downtown by IHG

About this property

Marriott Springfield Downtown

3.5-star hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Springfield Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 13 meeting rooms. This business-friendly hotel also offers a garden, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Marriott Springfield Downtown is a smoke-free property.

Bridge22 Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Currents - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Marriott Springfield

Tower Square Hotel

Springfield Marriott Hotel

Marriott Springfield Hotel Springfield

Tower Square Springfield

Tower Square Hotel Springfield

Tower Square

Springfield Marriott

Tower Square Hotel Springfield

Marriott Springfield Downtown Hotel

Marriott Springfield Downtown Springfield

Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing on arrival
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

hayley

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yanitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, smells great as soon as you walk in, staff is very friendly and the bar area is really nice and prompt.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grect place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Aireryounna

Liked: Cleanliness, staff & service, amenities
Hotel was amazing
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was comfortable. Very convenient location. The parking garage and directions to enter the hotel were not marked out clearly.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine but every time you book a room with Hotels.com expect to get the room next to elevator and/or ice machine even if you are a Bonvoy member.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to all activities
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

dian

Liked: Cleanliness, staff & service, property conditions & facilities
There was some sort of convention and it was very loud at 2 o’clock in the morning people were yelling hollering
Stayed 1 night in Jun 2026
Verified review

8/10 Good

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown, pool was good size but could he tough for some to access as only a ladder for entrance and exit. Overall clean and enjoyable stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The day was amazing. The room was spotless. The staff was very helpful and kind.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! Will definitely be back!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, easy access.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities
Nice personel. Good restaurant.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Pleas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was okay, the only thing was that the room was too cool and wasn't able to adjust the thermostat. Front desk tried to walk me through adjusting the thermostat but was unsuccessful. Also the refrigerator didn't keep food cold, fortunately management was able to accommodate me and guest with a complimentary breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean and Great Staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A varied menu and very reasonable prices.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean hotel with a helpful staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Erle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you are headed down town it is in a very good location. Parking is easy. The decor is gray and minimalist, drab instead of elegant. The room was clean and pravcical. The breakfast was lacking and the service on our morning pretty bad. The people at the front desk were up beat and helpful. They rescuead the place for us. But we will. not come back. Almost $500 for one night seemed quite steep as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Neslly

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, very accommodating!
Stayed 1 night in Sep 2025