See all properties

Quality Inn Westfield - Springfield

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, blackout drapes
Business center
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Parking included
$104
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Big E
    ‪10 min drive‬
  • Place, MGM Springfield
    ‪11 min drive‬
  • Place, Eastern States Exposition
    ‪13 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Check-in/check-out kiosk
Quality Inn West Springfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,042 reviews
Quality Inn West Springfield

About this property

Quality Inn Westfield - Springfield

Westfield hotel with private balconies
This hotel features a business center, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, express check-out, and free newspapers are onsite.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 883 reviews
Rating 8 - Good. 285 out of 883 reviews
Rating 6 - Okay. 198 out of 883 reviews
Rating 4 - Poor. 102 out of 883 reviews
Rating 2 - Terrible. 68 out of 883 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't change bed for the two weeks, only vaccumed the day before we left, TV went out several times, internet went out several times, only kept trash out and clean towels while we were there
Stayed 14 nights in Jul 2025

8/10 Good

Brandon

Traveled with family
Liked: Property conditions & facilities, room comfort

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Stayed 2 nights in Aug 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.
Stayed 1 night in Jul 2025

6/10 Okay

Calvin

Liked: Cleanliness
One of the staff members was disrespectful. When I complained about one of the vending machines not working, he asked if I was ready to leave the hotel. I thought that was out of line. I had already paid for room and arguing over a vending machine was not worth the trouble. Also , the internet service was not good.
Stayed 2 nights in Jul 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025

4/10 Poor

Michelle

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room size and layout was good, and the beds were pretty comfortable. Unfortunately, the room smell was terrible and overwhelming; very likely caused by a dead animal in a wall or ceiling. Also the bathroom floor had hair on it and the bathroom door did not close at all, it does not fit in the door frame. The level of the room was very basic, which we were expecting (even though the price was very high, but that seems to be on par for the area this time of year). However the conditions were unsanitary and it's unconscionable to rent it in that condition.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Pay More for Better

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.
Stayed 1 night in Jul 2025

8/10 Good

Tim

Business traveler
Wendy's across the parking lot. I had supper and breakfast there. Hotel breakfast looked inedible
Stayed 1 night in Jul 2025

8/10 Good

pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfactory for an overnight stay

perfect for a short one night stay. No healthclub or pool, but breakfast was decent and staff was very nice. Room was clean and bed fairly comfortable. Limited TV stations unless you subscribe to prime video or netflix
Stayed 1 night in Jul 2025

8/10 Good

Peter

Traveled with partner
Liked: Property conditions & facilities
Close to highest
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

jordan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Kinda high priced is only issue
Stayed 1 night in Jul 2025

8/10 Good

Lois

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe and convenient
Stayed 3 nights in Jul 2025

6/10 Okay

Jaily

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Lise

Stayed 1 night in Jul 2025

4/10 Poor

Marcia

Traveled with family
Disliked: Cleanliness
It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
There was smell as soon as you entered to building. Almost like they needed a dehumidifier. Got to the room and put on the AC. Left and came back at 1am with it not cool. Everything was damp.
Stayed 1 night in Jun 2025

10/10 Excellent

Coady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place to hang my hat for the night
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

It was fine met our needs
Stayed 1 night in Jun 2025

10/10 Excellent

Aileen, sj

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
spacious clean great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025