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Hilton Garden Inn-Springfield, MA

3.0 star property

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Photo gallery for Hilton Garden Inn-Springfield, MA

Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Ballroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is $155
includes taxes & fees
Jun 1 - Jun 2

Explore the area

View in a map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • Place, MGM Springfield
    ‪10 min walk‬
  • Place, MassMutual Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard King

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

2 Queen Mobility/Hearing Accessible w/Bathtub

  • Sleeps 4
  • Free WiFi

View all photos for One King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • Free WiFi

1 KING BED- OVERSIZED WITH CITY VIEW

  • Sleeps 2
  • Free WiFi

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard King

  • Sleeps 2
  • Free WiFi

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

  • Sleeps 4
  • Free WiFi

View all photos for One King Bed, Accessible

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

One King Bed, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • Free WiFi

1 King Bed, Corner room with Basketball Hall of Fame view

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free WiFi

One Bedroom Suite King With Sofabed

  • Sleeps 4
  • Free WiFi

View all photos for Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4
  • Free WiFi

View all photos for Mobility/Hearing Accessible King Room with Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Mobility/Hearing Accessible King Room with Tub

  • Sleeps 2
  • Free WiFi

View all photos for Oversized King Room with City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Oversized King Room with City View

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 King Bed

  • Sleeps 2
  • Free WiFi

1 King Bed 1 Bedroom Suite

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Mobility Hearing Accessible Roll In Shower

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 King Mobility Hearing Accessible Roll In Shower

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Mobility Hearing Accessible Roll In Shower

In-room safe, desk, iron/ironing board, free cribs/infant beds

2 Queen Mobility Hearing Accessible Roll In Shower

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

2 Queen Beds

  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

Oversized Corner King Room

  • Sleeps 2
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
Metro Center
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,179 reviews
Holiday Inn Express Springfield Downtown by IHG

About this property

Hilton Garden Inn-Springfield, MA

3-star hotel in South End
This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn-Springfield, MA provides a hot tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast only.
Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 12 2026 to May 1 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 20.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield

Hilton Garden Inn Springfield

Springfield Hilton Garden Inn

Hilton Garden Inn Springfield Hotel Springfield

Hilton Garden Inn Springfield Hotel

Hilton Garden Inn Springfield MA Hotel

Hilton Garden Inn Springfield MA

Hilton Garden Springfield, Ma

Hilton Garden Inn-Springfield, MA Hotel

Hilton Garden Inn-Springfield, MA Springfield

Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaney

Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was excellent!
Stayed 1 night in Feb 2026

10/10 Excellent

Kedar

Stayed 1 night in Feb 2026

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was nice and location great, but disappointed in communication. We booked primarily for the pool and hot tub and when we got there we found out they were doing renovations. No where in the website when we booked or prior to our arrival were we notified about this.
Stayed 1 night in Feb 2026

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and clean. The beds were very comfortable as well. The room was too hot and couldn’t be adjusted and the water in the shower was not hot enough.
Stayed 1 night in Feb 2026

10/10 Excellent

alexander

Five star
Stayed 1 night in Jan 2026

10/10 Excellent

Michael F

Liked: Cleanliness, staff & service, amenities
Room was clean except for the strong weed smell coming from some rooms..
Stayed 1 night in Jan 2026

10/10 Excellent

Nikol

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2026

10/10 Excellent

Elicia

Stayed 1 night in Jan 2026

2/10 Terrible

Ida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trapped because of when we booked the room. Will never stay at a Hilton branded hotel again.
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, nice lobby, friendly and helpful people at the front desk. Easy to use wifi and tip via the QR code.
Stayed 3 nights in Jan 2026

10/10 Excellent

Li Ju

Stayed 1 night in Jan 2026

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the front desk friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay,free parking ,fast check-in and great rooms
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Liked: Amenities
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

Lauren

Pretty average, nothing extraordinary
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Nice people. Quality of the suite.
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Stayed 1 night in Dec 2025

10/10 Excellent

michael jon wilson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great hot tub, responsive, friendly staff, easy parking, solid value.
Stayed 2 nights in Nov 2025

10/10 Excellent

Krista

Stayed 1 night in Dec 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotels
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Microwave in the room if you just want a light dinner.
Stayed 3 nights in Dec 2025

10/10 Excellent

Diana

Stayed 2 nights in Dec 2025