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Hampton Inn Westfield

2.5 star property

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Photo gallery for Hampton Inn Westfield

Lobby
Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes
Fitness facility
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$127
includes taxes & fees
Jan 14 - Jan 15

Explore the area

View in a map
39 Southampton Rd, Westfield, MA, 01085
  • Place, Gateway Entrance Park
    ‪2 min drive‬
  • Place, General Wareham Park
    ‪2 min drive‬
  • Place, Women's Temperance Park
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator

Room, Multiple Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Refrigerator

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
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About this property

Hampton Inn Westfield

Westfield hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Hampton Inn Westfield offers 86 accommodations with video-game consoles and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Westfield features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site.

Hampton Inn Westfield is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003703290
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express & Suites Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel
Hampton Inn Westfield Westfield
Hampton Inn by Hilton Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel Westfield
Holiday Inn Express & Suites Westfield Westfield
Holiday Inn Express & Suites Westfield Hotel
Holiday Inn Express & Suites Westfield Hotel Westfield

Hampton Inn Westfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 821 reviews
Rating 8 - Good. 259 out of 821 reviews
Rating 6 - Okay. 103 out of 821 reviews
Rating 4 - Poor. 46 out of 821 reviews
Rating 2 - Terrible. 28 out of 821 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, comfortable and the staff working the breakfast were friendly and efficient. Thank you for a great stay. 😊
Stayed 2 nights in Oct 2025

6/10 Okay

Kelly, Norwood

Liked: Cleanliness, staff & service
Check-in: easy. Sheet available containing
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda, Wilbraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very spacious.
Stayed 2 nights in Sep 2025

6/10 Okay

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Faucet in our tub was broken. Room wasn’t very clean. Ice machine was broken. Only one luggage cart. Not the greatest Hampton.
Stayed 1 night in Sep 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The hotel was clean and comfy. The area was quiet and friendly. The hostess was amazing and I loved how the screen welcomed me. I would definitely return!
Stayed 1 night in Sep 2025

10/10 Excellent

Cathleen m, Westford

Traveled with family
Liked: Cleanliness, staff & service, amenities
Shower in room was showing signs of wear. The room itself was clean & modern but shower was showing its age.
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Stayed 4 nights in Aug 2025

10/10 Excellent

SANDRA, Southbury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and pleasant. Breakfast was good. The check-in registrar was unpleasant. No greeting. No information offered. Otherwise the hotel and stay was just what we needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Although the hotel was a little "well used" it was clean and quiet. The staff was very accommodating giving extra wash cloths as needed. I would stay here again for sure.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind enough to exchange rooms for us after our 1st room had something sticky all over the floor. The second room was much better! Lots of trash and cigarette butts around in the parking lot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Toby

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort

Not up to Hilton standards

For a Hilton it felt like we very in a quality inn. The sheets did t fit the bed, the bathroom polite was up when we walked in. The shower was all cracked and grout was gross.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Katie

Stayed 1 night in Aug 2025

10/10 Excellent

Raymond C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Katerina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, clean, and offers a good breakfast as well as a pool. For us, the location was ideal. The value for money felt a bit on the higher side.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Showing its age a bit but still a good location and nice stop during annual road trip from VA to ME.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Pamela

Traveled with family
Disliked: Cleanliness, staff & service
First room given was dirty. Manager moved us to another room but it was very musty. Family was up all night stuffy and sneezing.
Stayed 1 night in Aug 2025

6/10 Okay

Jim

Disliked: Cleanliness
Not the best by any stretch .
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025