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Hampton Inn Westfield

2.5 star property

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Photo gallery for Hampton Inn Westfield

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool
Free daily full breakfast
Business center
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Free WiFi
$116
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
39 Southampton Rd, Westfield, MA, 01085
  • Place, Big E
    ‪9 min drive‬
  • Place, MGM Springfield
    ‪11 min drive‬
  • Place, Eastern States Exposition
    ‪13 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator

Room, Multiple Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Refrigerator

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Westfield

Westfield hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Hampton Inn Westfield offers 86 accommodations with video-game consoles and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Westfield features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site. A total renovation of this property was completed in November 2019.

Hampton Inn Westfield is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Renovated entire property - November 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003703290
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express & Suites Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel
Hampton Inn Westfield Westfield
Hampton Inn by Hilton Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel Westfield
Holiday Inn Express & Suites Westfield Westfield
Holiday Inn Express & Suites Westfield Hotel
Holiday Inn Express & Suites Westfield Hotel Westfield

Hampton Inn Westfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 804 reviews
Rating 8 - Good. 257 out of 804 reviews
Rating 6 - Okay. 101 out of 804 reviews
Rating 4 - Poor. 44 out of 804 reviews
Rating 2 - Terrible. 28 out of 804 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Stayed 1 night in Jul 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s at a major intersection with Interstate 90, east to get confused with traffic pattern.
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place for a night’s stay. Breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

james p

Stayed 2 nights in Jul 2025

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room and good breakfast options.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southwick getaway

No problems from check in to Check. The only thing was when I made the reservation a month earlier. I asked if the pool was heated and the representative said yes and told me the hours of operation. When got there on Wednesday the night time at the pool the Air was warm andthe water felt like a sauna. However Thursday when I actually got in the pool the air in the room and pool Temp was cold. So I called the front Desk and asked why it wasn't heated and the pool water was cold. The female attendant said you know what room temperature means? That's what water will be and it is not heated.Needless to Say we went in on Friday before we check out The air in the room was warm and the pool was still cool but better than the previous 2 days. So be careful and make sure your more specific when asking about a Heater Pool.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dallas

They did not have my reservation i even showed them my confirmation number I had no place to sleep. Expedia
Stayed 1 night in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property and pool were clean. Staff was ok.
Stayed 1 night in Jul 2025

4/10 Poor

Beth

Liked: Staff & service
Disliked: Cleanliness
Although I appreciate it dog friendly. It appeared all dogs were in the same hall. When one barked they all barked. My dog got very little sleep, which meant the same for us.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, my kid's love the pool and breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable, the pool was fabulous. Staff were all friendly and helpful. Everything was clean and well maintained
Stayed 1 night in Jul 2025

4/10 Poor

Edward

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in room 222 for two nights. The thermostat screen was broken so we couldn't see the temp, set the a/c, or modify fan settings. As a result the room was very cold. The mattress had no pad, just a sheet, and the mattress was very stained. There was no local information: no map, no restaurant suggestions, no what to do in the area. The charging unit on the left side of the bed was inoperable. There were no hooks in the bathroom to hang clothing. The spigot for the tub was hanging off. We were unable to use wifi unless we became a rewards member. There was no staff at the front desk except in the early morning... very unwelcoming arrival in the evening hours. This is all unacceptable as the price for the room was expensive. We expected much better from a Hampton Inn!
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacob

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel I’ve ever stayed at. Best hotel breakfast I’ve had, room service was phenomenal, and had extras for us in the lobby every day!
Stayed 6 nights in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Byron

Traveled with partner
Poor housekeeping. Staff non English speaking.
Stayed 4 nights in Jul 2025

8/10 Good

Jason, EDINA

Stayed 1 night in Jul 2025

8/10 Good

lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Gwinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were super competent, helpful and friendly. The room was as Inexpected from the numerous Hampton Inns I have tried. The breakfast area looked like it was not well stocked: I did not eat there.
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
It was clean & quiet. The breakfast buffet was very much appreciated
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Traveled with group
Disliked: Staff & service
Got in around 10pm. Front desk girl was not friendly or helpful. Felt like we woke her up. Hotel is meh at best. Rooms need some updating and a good cleaning. Wouldn’t stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Consolacion

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025