Best Western Jacksonville Inn

2.5 star property

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Photo gallery for Best Western Jacksonville Inn

Indoor pool
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Soundproofing, iron/ironing board, free cribs/infant beds, Internet
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Gym
  • 24/7 front desk
  • Air conditioning
$85
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
1709 W Morton Ave, Jacksonville, IL, 62650
  • Place, Illinois College
    ‪17 min walk‬
  • Place, Morgan County Fairgrounds
    ‪3 min drive‬
  • Place, Future Champions Sport Complex
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Jacksonville Inn

Jacksonville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Jacksonville Inn features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This Jacksonville hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Best Western Jacksonville Inn is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 363 out of 733 reviews
Rating 8 - Good. 220 out of 733 reviews
Rating 6 - Okay. 86 out of 733 reviews
Rating 4 - Poor. 37 out of 733 reviews
Rating 2 - Terrible. 27 out of 733 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Haley

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience!

Overall the stay was good and the room and hotel were clean. Workers were very nice and service was amazing. The only things that could have made it better were, the carpets in the room could use a carpet cleaning as they looked like they haven’t been cleaned in a while. The hallways and room were very humid and noticed dehumidifiers in the hallway. Which is fine, they just need emptied more. I emptied the one in our hallway twice during our one night stay and noticed the humidity got a lot better when I did that.
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Was able to park right outside our room. Very close to lots of food options.
Stayed 1 night in Jul 2025

10/10 Excellent

Raeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveler
Allowed early check in. Very nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quaint place in central Illinois

This was a nice little place for a 4th of July getaway. The room was comfy and clean, and breakfast was good. Location was excellent for exploring both the immediate area and some areas near the Illinois River.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Overall okay, except kids running up and down the hall at the hours of 10pm- midnight, & children riding scooters in the dark parking lot at 10pm while the adults were not supervising them
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Hot & Humid week = muggy room

The hallways were pretty warm. It was a hot and humid week, the room were humid and had to run the A/C fan at 66 to try to dry it out a bit. It was ok for room comfort.
Stayed 6 nights in Jun 2025

6/10 Okay

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort

Home away from home

The hotel is a little older, but very well maintained and clean. The staff was friendly and helpful. The breakfast was great and the beds were very comfy. We had the room with the jacuzzi tub and balcony overlooking the pool... very clean and spacious. We had a really nice time there!
Stayed 2 nights in Jun 2025

2/10 Terrible

Denise

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, great location. Very clean and up to date.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Stayed 2 nights in Jun 2025

10/10 Excellent

JEFFREY

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Clean room, Nice indoor pool Great self serve breakfast included, Friendly staff! I'll be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Cornelius

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The value for the price was exceptional. Staff worked very well with special requests, e.i. adjoining rooms, close parking, etc
Stayed 1 night in Jun 2025

8/10 Good

TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for softball tournament…would definitely stay again
Stayed 1 night in Jun 2025

4/10 Poor

Jenny

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our roomed smelled like dog pee
Stayed 1 night in Jun 2025

6/10 Okay

Delores

Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Logan

Stayed 1 night in May 2025