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Fairview Vacation Packages

The service was terrible.

Amazing hotel and staff!

The rooms in the hotel are great. Beds are very comfortable and rooms are spacious. Great mini bar/bar selections. The front desk was helpful too. The problem is in the bar/restaurant. The bartenders are very slow. The waitstaff is properly trained and everyone is unorganized. We had to chase down staff to order anything and then we’re rarely checked on. Multiple servers and a chef came up to us (unprompted) to complain how busy they were and how they were exhausted. There was no service on their patio and even though it was basically self serve outside, our empty plates and glasses were left uncleared for hours (checking back to the same spot we ate after being out all day and dirty dishes were untouched) There’s so much potential in the dining area but everyone seemed clueless including the management. Very off brand.

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?