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Southlake Vacation Packages

Good place but not very clean I saw some creatures

Pool was nice and view was cool

Rooms are large and clean. Location is wonderful.

Everything is beautiful

First - the entire staff was incredibly friendly and professional. This review is directed at the owners and management. When we arrived for market, the AC was out on the bottom floor. We were told it was temporary. We later found out upon checkout that the AC had been out for more than 3 weeks. In triple digit heat, this is extremely brutal for the staff. This affected the front desk, coffee shop, bar and restaurant. First night. Our rooms were nice. Clean. Love the floor plan. We were staying on different floors. Yet, on both floors our ice machine was out of order. In the morning, we had cold showers. Ugh. Second night. My room kept getting hotter and hotter. I realized the AC was out. I called down and was immediately moved to a suite, which was phenomenal. Gorgeous room. Definitely didn’t expect this and appreciated this!!! So as I write this… it just appears as though not enough is being done to maintain this hotel. We’ve decided not to stay again when we return to market in January.

Convenient location and cheap DFW parking. The front desk is always understaffed though.

It smells like mildew, carpets in room were disgusting and beds were not comfortable