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Sousse - Monastir Vacation Packages

Your typical large 5-star beach resort. Nothing uniquely spectacular, but you get exactly what you expect, a good clean room with a sea view, friendly staff, and multiple large pools. One thing that stands out the beach is exceptionally good.

PLEASE NOTE - ALL INCLUSIVE FROM EXPEDIA DOES NOT INCLUDE ALCOHOL!!!! Arrived at hotel given wrist bands - then Ahh your with Expedia, we were then frogmarched to reception to have our bands cut off and demotted to SOFT ALL INCLUSIVE - which does not include Booze ?? Checked back on Expedia app and booking confirmation - Nothing to Explain and actually said all drinks included -.So huge argument with Expedia via a CHAT ROOM and Management at Hotel!!

There is no doubt that this is one of the better hotels in Sousse. However, having stayed in many hotels, I felt it fell short of what I would expect from a five star property, particularly one carrying the Marriott name. The room service and overall customer service were disappointingly slow. On several occasions I had to ask multiple times before simple requests were completed, which took away from the overall experience. The breakfast was average at best. It was convenient, but I would not recommend paying extra for it as the quality and variety did not justify the additional cost. I was also disappointed by the room categories. The difference between the “Partial Sea View” and “Sea View” rooms is minimal. Even the more expensive Sea View rooms do not offer a true full sea view, only a slightly better angle than the Partial Sea View rooms. Overall, it is a shame because the hotel has great potential and is one of the better options in the area. However, considering the premium price, it simply does not deliver the level of service and quality expected from a five star Marriott property.

Check-in experience was extremely unprofessional and terrible. Facilities were too old and the room was too small. Didn’t worth the money we paid!

Kommunikation und Service waren hervorragend.

The hotel and staff all of them from reception to cleaning staff could not have done more. The animation team world class love them

Busy resort near but not on the beach. Gym is a very small but pool was lovely, if a bit crowded.