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Outstanding staff. Very helpful.

very nice and clean

The receptionists were the most unfriendly people I have ever met. House keeping is only available every 3 days. If you need any room amenities like towels, toilet paper and soap, you have to wait in your room between 3pm-6pm and ask for the items you need. All the electric outlets in the room are loose and my phone charger kept falling out. I will never stay here again and will not recommend to anyone.

The room itself was pretty clean, only complaint is that there isn’t much space for luggage or anything. Bathrooms were QUITE messy most of the time, but this is more the fault of other guests. Great location, very easy to locate. Didn’t try the provided breakfast as the common area gets quite busy. The staff were helpful when needed. The laundry situation can be quite annoying… there’s like 6 tiny washers that fit nothing, 2 large ones which the staff also use i believe, and only 2 dryers entirely. Guests can be inconsiderate leaving their things in the laundry past the time it’s finished.

What a beautiful place! It has everything you'd hope for in a modern apartment. The lighting system is especially impressive once you figure out the controls—it really adds to the experience. The host was incredibly communicative and always easy to reach whenever we needed help. I accidentally triggered the security alarm and needed a password to disable it. I messaged the host through KakaoTalk and received the password almost immediately—sorry about that! 😄 The complimentary limousine service between the airport and the property was a fantastic convenience. It was smooth, efficient, and very easy to use by simply following the host's instructions. We also appreciated the welcome snacks, cereal, and drinks, which were perfect after a long international flight. The location is excellent and close to everything Gangnam has to offer. The nearest subway station is less than a 10-minute walk away, which we found very manageable. One tip for future guests: keep the property's address handy. Since it's not a commercial hotel, Uber and Naver Map occasionally had trouble finding the exact location. Overall, this was a wonderful place to come back to after long days of exploring Seoul. It was comfortable, quiet, and beautifully designed. Most importantly, we always felt that help was just a message away thanks to the attentive and responsive host. We would gladly stay here again.